Pleasant View Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 60 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- High RN turnover (62%)
Bottom 25% in WI · Below recommended RN staffing · Above recommended total nurse staffing · $67,298 in fines · Abuse citation
What this means for your family
Pleasant View is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery. While recent reviews are overwhelmingly positive, families should remain observant of response times during visits to ensure staffing levels meet their loved one's specific needs.
Google Reviews
Google Reviews
60 reviews on Google“Pleasant View Nursing Home is frequently praised for its friendly, caring staff and clean, well-maintained environment. Families often highlight the facility's effectiveness in rehabilitation and its welcoming atmosphere for visitors and residents alike. While the vast majority of feedback is highly positive, some older reviews have raised concerns regarding staffing levels and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Welcoming environment for visitors and community events
Concerns
- Understaffing leading to long wait times for assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has a 4-star staffing rating, what specific protocols are in place to ensure residents receive timely assistance when they press their call lights?
- 2I noticed medication management is a priority area for improvement; could you walk me through your current process for ensuring residents receive the correct dosages on time?
- 3With the recent health inspection findings, what specific steps has the leadership team taken to address those concerns and improve the overall quality of care?
- 4Many families have praised the rehabilitation therapy programs here; how do you integrate those therapeutic activities into the daily routine for residents who aren't in active recovery?
- 5Since you have a strong reputation for hosting community events, what kind of daily social activities are available to help new residents feel welcomed and connected to others?
- 6In the event of a medical emergency, what is the protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“This is a teriffic place to stay while recovering from surgery. I stayed for three weeks after my first knee replacement. The phy therapy dept is great there. They never gave up on me.”
“My mother in law just passed away and we were highly fortunate that she was under the loving care of Pleasant View Nursing Home. The loving staff have stepped in to temporarily take the place of absent family members and show them the love that they need.”
“Friendly group of people who work here. Always eager to help. My grandma was here and the staff had no problem directing me to her room in a kind and pleasant manner.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of frequent family-filed complaints, with significant issues in resident protection from abuse and neglect, safety hazards, and medication management. Multiple deficiencies appear repeatedly across surveys, including problems with accident prevention, abuse reporting procedures, and staff supervision, suggesting persistent challenges despite reported corrections.
Mar 24, 2026Complaint2
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Sep 18, 2025Routine8
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Aug 4, 2025Complaint3
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 29, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Jan 16, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 9, 2024Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Federal Penalties
Payment Denial
Jul 9, 2024
93-day denial
Fine
Mar 12, 2024
$41,980
Ownership & Operations
Who Operates This Facility
Pleasant View Nursing Home
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit pleasantviewnursinghome.org
Medicare data downloads
Original nursing home datasets
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