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Nursing HomeMedicaid Investigative

Pleasant View Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

N3150 Wi-81, Monroe, WI 5356696 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 60 Google reviews

5
4
3
2
1
Pleasant View Nursing Home Nursing Home in Monroe, WI — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • High RN turnover (62%)

Bottom 25% in WI · Below recommended RN staffing · Above recommended total nurse staffing · $67,298 in fines · Abuse citation

Source: Medicare data

What this means for your family

Pleasant View is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery. While recent reviews are overwhelmingly positive, families should remain observant of response times during visits to ensure staffing levels meet their loved one's specific needs.

Google Reviews

Google Reviews

60 reviews on Google
Pleasant View Nursing Home is frequently praised for its friendly, caring staff and clean, well-maintained environment. Families often highlight the facility's effectiveness in rehabilitation and its welcoming atmosphere for visitors and residents alike. While the vast majority of feedback is highly positive, some older reviews have raised concerns regarding staffing levels and medication management.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities9.0Meds3.0MemoryN/AComms8.0ValueN/A

Strengths

  • Friendly and attentive nursing staff
  • Clean and well-maintained facility
  • Effective rehabilitation therapy programs
  • Welcoming environment for visitors and community events

Concerns

  • Understaffing leading to long wait times for assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'17(7)'19(9)'21(13)'23(3)'25(3)'26(1)

Distribution · 63 analyzed

5
38
4
12
3
8
2
2
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a 4-star staffing rating, what specific protocols are in place to ensure residents receive timely assistance when they press their call lights?
  • 2I noticed medication management is a priority area for improvement; could you walk me through your current process for ensuring residents receive the correct dosages on time?
  • 3With the recent health inspection findings, what specific steps has the leadership team taken to address those concerns and improve the overall quality of care?
  • 4Many families have praised the rehabilitation therapy programs here; how do you integrate those therapeutic activities into the daily routine for residents who aren't in active recovery?
  • 5Since you have a strong reputation for hosting community events, what kind of daily social activities are available to help new residents feel welcomed and connected to others?
  • 6In the event of a medical emergency, what is the protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

This is a teriffic place to stay while recovering from surgery. I stayed for three weeks after my first knee replacement. The phy therapy dept is great there. They never gave up on me.

Rehab patient · 2019★★★★★

My mother in law just passed away and we were highly fortunate that she was under the loving care of Pleasant View Nursing Home. The loving staff have stepped in to temporarily take the place of absent family members and show them the love that they need.

Long-term resident's family · 2021★★★★★

Friendly group of people who work here. Always eager to help. My grandma was here and the staff had no problem directing me to her room in a kind and pleasant manner.

Long-term resident's family · 2016★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
4.31hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.9%
Worse than Avg
Here
25.9%
US
15.3%
WI
19.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.2%
Worse than Avg
Here
24.2%
US
15.5%
WI
15.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
14.4%
WI
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.0%
Worse than Avg
Here
88.0%
US
93.4%
WI
95.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.5%
Mixed vs Avgs
Here
7.5%
US
12.1%
WI
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility8.9%
Worse than Avg
Here
8.9%
US
5.3%
WI
5.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility47.2%
Worse than Avg
Here
47.2%
US
81.8%
WI
86.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.5%
Worse than Avg
Here
76.5%
US
79.8%
WI
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
2penalties
Near state avg (9.8)
31 complaint-triggered
$67,298 in fines

This facility shows a concerning pattern of frequent family-filed complaints, with significant issues in resident protection from abuse and neglect, safety hazards, and medication management. Multiple deficiencies appear repeatedly across surveys, including problems with accident prevention, abuse reporting procedures, and staff supervision, suggesting persistent challenges despite reported corrections.

Mar 24, 2026Complaint
2
0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Sep 18, 2025Routine
8
0132Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Aug 4, 2025Complaint
3
0678Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 29, 2025Complaint
1
0603Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Jan 16, 2025Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 9, 2024Complaint
7
0603Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0560Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Federal Penalties

Payment Denial

Jul 9, 2024

93-day denial

Fine

Mar 12, 2024

$41,980

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pleasant View Nursing Home

Organization Type

government

Ownership & Management

Key personnel

Johnson, MariaW-2 Managing EmployeePax, TheresaW-2 Managing EmployeeCounty of GreenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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