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Nursing HomeMedicaid Investigative

Pleasant View Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

108 N Walnut, Inman, KS 67546122 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 28 Google reviews

5
4
3
2
1
Pleasant View Home Nursing Home in Inman, KS — Street View
Street View

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • High staff turnover (88%)
  • High RN turnover (75%)

Below average in KS · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover · No penalties on record

Source: Medicare data

What this means for your family

Pleasant View Home is highly regarded for its friendly staff and effective rehabilitation services, making it a strong candidate for short-term recovery. However, families considering the dementia unit should exercise caution and ask detailed questions about their protocol for medication refusal and their specific billing policies for early discharge to avoid the issues reported by other families.

Google Reviews

Google Reviews

28 reviews on Google
Pleasant View Home generally receives high praise for its friendly, genuine staff and person-centered care approach. However, families should be aware of significant concerns regarding billing practices and the management of medical needs in the dementia unit, specifically regarding frequent 911 calls and disputed final charges.

Quality Themes

Tap a score for details
Food10.0Staff9.0CleanN/AActivitiesN/AMeds1.0Memory2.0Comms4.0Value2.0

Strengths

  • Friendly and genuine nursing staff
  • Person-centered care environment
  • Effective post-surgery rehab therapy
  • Welcoming and comfortable atmosphere

Concerns

  • Aggressive billing practices and refusal to refund prepaid fees
  • Over-reliance on emergency services for medication non-compliance in dementia care

Rating Trends

Tap a year to see what changed

234'14(1)'17(13)'21(2)'23(3)'26(1)

Distribution · 32 analyzed

5
20
4
7
3
2
2
0
1
3

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It is wonderful to see such a welcoming and comfortable atmosphere here; how do you ensure that the person-centered care mentioned by families is maintained for every resident?
  • 2Could you walk us through the specific protocols your team uses for medication management to ensure everything is administered accurately and on schedule?
  • 3How does the nursing staff approach managing behavioral changes or agitation in residents with dementia to ensure they feel safe and supported?
  • 4What is the process for communicating important health updates or changes in condition to family members to ensure we are always in the loop?
  • 5Can you tell us more about the daily activities and social programs available to help residents stay engaged and connected with one another?
  • 6How does the facility handle billing inquiries or disputes, and what is the process if there is a need to discuss prepaid fees or refunds?

Personalized based on this facility's data


Key Review Excerpts

My husband was in skilled nursing for several weeks following surgery. What a wonderful place to recover! Friendly, genuine staff, excellent food and the therapy to help him gain strength.

Long-term resident's family · 2022★★★★★

My grandmother was in the facility for several years. I can't say enough about how great her care was, how friendly the staff were. They really made her feel like she was in her home and not just a nursing home.

Memory care family member · 2023★★★★★

My Grandma was in the dementia unit. Whenever she would not take her meds they called 911. We have 9 ambulance rides to pay for at $280 each and many hospital bills because of this.

Memory care family member · 2023☆☆☆☆
Source: 28 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.5%
KS
18.1%
Mcpherson
19.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.5%
KS
23.2%
Mcpherson
20.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.0%
Worse than Avg
Here
87.0%
US
93.4%
KS
91.7%
Mcpherson
96.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.2%
Worse than Avg
Here
23.2%
US
14.4%
KS
18.4%
Mcpherson
21.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
15.3%
KS
17.5%
Mcpherson
22.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
12.1%
KS
6.0%
Mcpherson
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Better than Avg
Here
90.9%
US
79.8%
KS
73.8%
Mcpherson
82.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.5%
Mixed vs Avgs
Here
81.5%
US
81.8%
KS
75.6%
Mcpherson
89.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.1%
Worse than Avg
Here
6.1%
US
1.6%
KS
2.1%
Mcpherson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (10.1)
3 complaint-triggered

Pleasant View Home has significant recurring safety concerns, with families filing complaint reports in 2025 about abuse protection and incident reporting failures. Fire safety violations appear repeatedly across surveys from 2021 to 2024, including problems with sprinkler systems, exit obstructions, and emergency equipment. Medication management issues also persist, though all cited deficiencies have correction dates from the facility.

Apr 8, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Oct 9, 2024Routine
10
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Apr 26, 2023Routine
20
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Oct 5, 2021Routine
14
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0371Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pleasant View Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Franz, BradOfficer / DirectorFriesen, ShirleyOfficer / DirectorKeister, SamuelOfficer / DirectorKroeker, RenettaOfficer / DirectorMoore, DavidOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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