Pleasant Meadows Senior Living
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (28 vs median 11.0)
- High staff turnover (56%)
- High RN turnover (80%)
Bottom 25% in IL · Below recommended RN staffing · $426,951 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report positive rehabilitation outcomes and engaging activities, the facility has a concerning history of cleanliness issues and reports of medical neglect. We strongly recommend conducting an unannounced visit to inspect the cleanliness of resident rooms and asking specifically how the facility manages communication during medical emergencies.
Google Reviews
Google Reviews
33 reviews on Google“Pleasant Meadows Senior Living receives highly polarized feedback, with some families praising the staff's kindness and engagement, while others report serious concerns regarding cleanliness, medical neglect, and poor communication. While several reviewers highlight positive experiences with rehabilitation and social activities, there is a recurring pattern of complaints about facility maintenance, food quality, and inadequate oversight of resident care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and rehab staff
- Active social calendar and engagement
- Welcoming atmosphere for new residents
Concerns
- Poor facility cleanliness and maintenance (mentioned by 5 reviewers)
- Inadequate medical oversight and neglect (mentioned by 4 reviewers)
- Poor food quality and nutrition (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk us through a typical day of activities and how you encourage residents to participate?
- 2With 109 residents, how does your team ensure consistent, personalized medical oversight and timely responses to individual health needs throughout the day and night?
- 3We understand that maintaining a large facility can be challenging; what is your current protocol for daily housekeeping and ensuring the building stays well-maintained for the residents?
- 4Could you share how your dining team gathers feedback on meal quality and how you ensure that residents receive the proper nutrition they need?
- 5Given the recent focus on staffing and care quality, what specific steps is leadership taking to improve communication with families regarding their loved one's health updates?
- 6How do you handle medication management and oversight to ensure that every resident receives the correct dosage and timely administration?
Personalized based on this facility's data
Key Review Excerpts
“He came there walking only with a cane, he left in a wheelchair, never to walk again. He also got a bedsore on his heel, and Therapy rigged up these long plastic velcro “things” for him to wear that were too long, and said they couldn’t make them shorter!”
“Mother sent for rehab. Fell three times. Dehydration, UTIs, falls, C diff, ect. People aren't priority. This administration should be ashamed!”
“The staff is so nice and treats me just like family. This is the cleanest and most well taken care of facility I have been in. There are always fantastic activities and games for us to enjoy throughout the week including arts and crafts and bingo 2 times a week.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents who were physically restrained
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 108 deficiencies and frequent family complaints triggering inspections. Recurring problems include accident prevention and safety supervision, treatment quality, and protecting residents from abuse and neglect - with these same issues appearing repeatedly across multiple surveys. While all deficiencies show correction dates, the persistent nature of safety and care quality problems, combined with the high volume of family-initiated complaints, suggests ongoing operational challenges that warrant careful evaluation during a visit.
Mar 19, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 14, 2026Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Jan 14, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 17, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 2, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 24, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Oct 2, 2025
$25,500
Payment Denial
Sep 25, 2024
79-day denial
Fine
Sep 25, 2024
$148,849
Fine
May 23, 2024
$145,617
Payment Denial
May 23, 2024
55-day denial
Fine
Oct 30, 2023
$36,895
Fine
Sep 28, 2023
$43,223
Ownership & Operations
Who Operates This Facility
Pleasant Meadows Senior Living
for profit
Ownership & Management
Owners
Miriam Langsner Trust
Owner · Organization
Nachum Langsner Trust
Owner · Organization
Pmop, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit pleasantmeadows.org
Medicare data downloads
Original nursing home datasets
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