Plaza Village Senior Living
Families consistently rate this highly — reviewers highlight compassionate and supportive staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a kind, human-centered staff, especially for residents requiring hospice or memory care. However, you should carefully review all financial agreements upfront to understand the impact of community fees and other facility costs.
Google Reviews
Google Reviews
9 reviews on Google“Families can expect a compassionate environment, particularly regarding end-of-life care and memory care, with multiple reviewers praising the kindness of the staff. While the facility offers pleasant outdoor spaces and a welcoming atmosphere, prospective residents should be prepared for complex cost structures including various community fees.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive staff
- Pleasant outdoor balconies
- High-quality hospice and end-of-life care
- Welcoming and positive atmosphere
Concerns
- Complex cost structures and community fees
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and supportive the staff is here; how do you foster that kind of positive atmosphere among the team?
- 2The outdoor balconies look lovely—how often are residents encouraged to spend time in those outdoor spaces as part of their daily routine?
- 3Could you help us understand the full breakdown of monthly costs, including any community fees or additional service charges, so we can plan our budget accurately?
- 4We are looking for peace of mind regarding medical needs; how is end-of-life or hospice care coordinated within the community?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
- 6What kind of daily activities or social events are currently popular with the residents to help them stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff at this facility are beyond wonderful. It's hard enough going through the death of a parent, but the staff here did everything that they could to support my father and I.”
“I had been talking with them for almost 7 months before I made my decision. I must say that I am extremely pleased with the staff and the care my dad is getting.”
“The staff is friendly and accommodating. I've spoken to other residents here and they say the staff does a good job of taking care of them.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 22, 2026OtherClean
FACILITY EVALUATION REPORT
May 7, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 7, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 8, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 10, 2026OtherClean
This report details an investigation into complaints regarding resident elopement, failure to report a missing resident timely, and residents being locked out. The investigation found that all allegations were unsubstantiated based on the evidence reviewed, including facility records and staff interviews.
Feb 10, 2026ComplaintClean
This report details an investigation into complaints regarding resident elopement, failure to report a missing resident timely, and residents being locked out. The investigation found that all allegations were unsubstantiated based on the evidence reviewed, including facility records and staff interviews.
Dec 29, 2025InspectionClean
The facility underwent a Required Annual Inspection and was found to be in good overall condition. The report notes that the facility was clean, sanitary, and that all required safety and operational checks passed. No deficiencies were cited by the California Code of Regulations.
Dec 16, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Plaza Village Sr Lvg LLC; Mallard Sr Lvg Mgmt LLC
SHETLER, MARIA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit plazavillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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