Assisted Living

Plaza Village Senior Living

Name: Public quality & inspection record for Plaza Village Senior Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and supportive staff. Schedule a visit to confirm the fit.

950 L Ave, National City, CA 91950|Reported capacity: 85|Licensed & active

Google rating

4.6/5

based on 9 Google reviews

(619) 289-8798 Directions Website

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What this means for your family

Public Google reviewers rate Plaza Village Senior Living highly. Reviewers highlight: compassionate and supportive staff, pleasant outdoor balconies. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

11 public Google reviews available

Families can expect a compassionate environment, particularly regarding end-of-life care and memory care, with multiple reviewers praising the kindness of the staff. While the facility offers pleasant outdoor spaces and a welcoming atmosphere, prospective residents should be prepared for complex cost structures including various community fees.

Quality Themes

Tap a score for details

Strengths

Compassionate and supportive staff
Pleasant outdoor balconies
High-quality hospice and end-of-life care
Welcoming and positive atmosphere

Concerns

Complex cost structures and community fees

Rating Trends

Tap a year to see what changed

Distribution · 11 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about how compassionate and supportive the staff is here; how do you foster that kind of positive atmosphere among the team?
2The outdoor balconies look lovely—how often are residents encouraged to spend time in those outdoor spaces as part of their daily routine?
3Could you help us understand the full breakdown of monthly costs, including any community fees or additional service charges, so we can plan our budget accurately?
4We are looking for peace of mind regarding medical needs; how is end-of-life or hospice care coordinated within the community?
5In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
6What kind of daily activities or social events are currently popular with the residents to help them stay engaged with the community?

Personalized based on this facility's data

Key Review Excerpts

“The staff at this facility are beyond wonderful. It's hard enough going through the death of a parent, but the staff here did everything that they could to support my father and I.”

Hospice care family member · 2018★★★★★

“I had been talking with them for almost 7 months before I made my decision. I must say that I am extremely pleased with the staff and the care my dad is getting.”

Long-term resident's family · 2018★★★★★

“The staff is friendly and accommodating. I've spoken to other residents here and they say the staff does a good job of taking care of them.”

Current resident's family · 2025★★★★★

Source: 11 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

25total

6 Type B— non-compliance

May 22, 2026OtherNo deficiencies reported

None

FACILITY EVALUATION REPORT

May 7, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

May 7, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

May 7, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Apr 8, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Feb 10, 2026OtherNo deficiencies reported

None

This report details an investigation into complaints regarding resident elopement, failure to report a missing resident timely, and residents being locked out. The investigation found that all allegations were unsubstantiated based on the evidence reviewed, including facility records and staff interviews.

Feb 10, 2026ComplaintNo deficiencies reported

None

Dec 29, 2025InspectionNo deficiencies reported

None

The facility underwent a Required Annual Inspection and was found to be in good overall condition. The report notes that the facility was clean, sanitary, and that all required safety and operational checks passed. No deficiencies were cited by the California Code of Regulations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Plaza Village Sr Lvg LLC; Mallard Sr Lvg Mgmt LLC

Administrator

SHETLER, MARIA

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(619) 289-8798

plazavillage.com

950 L Ave

National City, CA 91950

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

9 reviews from families & visitors

Official Website

Visit plazavillage.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.