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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate The Plaza at Westwood highly. Reviewers highlight: compassionate and attentive nursing and care staff, beautifully maintained, elegant building and common areas. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a highly polarized environment; many residents and families praise the facility for its warm, family-like atmosphere and exceptional care from long-term staff. However, there are significant, recurring criticisms regarding the administrator's professional conduct and specific concerns about night-shift care and food quality.
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Distribution · 36 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“The level of care he has received far exceeds the care provided by the previous assisted living facility he resided in.”
“The building is well maintained and the dining room and community areas are lovely and reminiscent of an old Hollywood hotel.”
“The night shift does not bother checking on the residents and when do finally check on the the morning caregivers are the ones changing the soak and dirty diapers that the night shift left”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details the investigation into two allegations: resident pressure injuries due to lack of care, and failure to ensure resident hygiene needs were met. After reviewing staff interviews, resident statements, and facility records, the licensing analyst found that the evidence did not meet the preponderance standard for either allegation, resulting in both being deemed 'Unsubstantiated'.
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation conducted regarding allegations that staff failed to address a resident's change in medical condition. Based on interviews and documentation review, the allegation was found to be unsubstantiated. No deficiencies were cited during this visit.
This report details a Complaint Investigation conducted on August 29, 2025, following an initial visit on August 21, 2025. The investigation addressed two allegations: staff failing to accord dignity to residents and staff failing to prevent resident harassment. Both allegations were ultimately found to be unsubstantiated due to a lack of preponderance of evidence.
Sta Management INC.
LUZ EMMA ROSE
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Google Reviews
32 reviews from families & visitors
Official Website
Visit theplazawestwood.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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