Nursing HomeMedicaid

Place at Deans Bridge, the

A middle-range Medicare rating. Review each component and visit in person before deciding.

3235 Deans Bridge Road, Augusta, GA 30906|100 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

2.7/5

based on 23 Google reviews

(706) 798-1430 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)

No Medicare penalties on record · 3 findings in latest survey

Source: Medicare data

What this means for your family

Place at Deans Bridge, the has a middle-range Medicare overall rating. Strengths include individual staff members providing compassionate care. Some reviewers note concerns about neglect and lack of supervision leading to patient safety issues (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

23 public Google reviews available

The Place at Deans Bridge receives highly polarized feedback, with families reporting significant concerns regarding patient safety, hygiene, and administrative communication. While some reviewers praise individual staff members for their kindness and dedication, others describe a facility struggling with neglect, poor infection control, and inadequate supervision.

Quality Themes

Tap a score for details

Strengths

Individual staff members providing compassionate care
Facility cleanliness noted by some visitors
Successful short-term rehabilitation outcomes

Concerns

Neglect and lack of supervision leading to patient safety issues (mentioned by 4 reviewers)
Poor communication and unprofessional administrative responses (mentioned by 3 reviewers)
Hygiene issues including odors and lack of supplies (mentioned by 3 reviewers)
Slow response times to call bells and patient needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With the current staffing levels, what specific protocols do you have in place to ensure call bells are answered promptly and residents receive timely assistance?
2I noticed some feedback regarding communication; what is the best way for family members to stay updated on their loved one's daily care and any changes in their condition?
3Could you walk me through your current process for maintaining room hygiene and ensuring that necessary supplies are always readily available for residents?
4Given that some families have expressed concerns about resident supervision, how do you monitor safety and ensure that residents are checked on frequently throughout the day and night?
5What does a typical daily schedule look like for residents, and how do you encourage participation in activities to keep them engaged and active?
6How does your team handle medication management and medical emergencies to ensure that residents receive immediate attention if their health needs change suddenly?

Personalized based on this facility's data

Key Review Excerpts

“The facility wasn't dirty. Every day they visited they didn’t smell odor nor did they deal with unprofessionalism.”

Memory care family member · 2025★★★★★

“Patient wonders throughout the facility alone with out supervision staff do not know where is the patient, no bedding linen available , found patient smelling like urine, no dippers exchange, working whithout shoes patient personal items missing.”

Family member · 2025★☆☆☆☆

“I called ahead of time and spoke with the SW. I was told that there would be activities daily for him to participate in and that he would have his meals in the dining room. I later learned that he only left his room to visit another resident.”

Respite care family member · 2024★☆☆☆☆

Source: 23 Google reviews in the current analysis set

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility29.1%

Worse than Avg

Here

29.1%

14.1%

15.2%

Richmond

14.2%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

11.3%

Richmond

10.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility22.7%

Worse than Avg

Here

22.7%

13.9%

15.3%

Richmond

11.2%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

95.0%

Richmond

88.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.6%

Better than Avg

Here

97.6%

93.5%

91.4%

Richmond

87.9%

Residents on antipsychotic medication

↓ Lower is better

This Facility12.4%

Better than Avg

Here

12.4%

15.4%

19.9%

Richmond

14.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

82.0%

80.3%

Richmond

80.1%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility89.1%

Better than Avg

Here

89.1%

79.8%

78.4%

Richmond

76.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.2%

Worse than Avg

Here

3.2%

1.6%

2.6%

Richmond

2.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

12findings in history

Latest survey: 3 · well below GA avg (6.1)

5 complaint-triggered findings

$7,456 in fines

Families have filed multiple complaint reports against this facility, triggering inspections that found deficiencies in infection control, food safety, medication management, and resident rights. Fire safety issues have appeared across multiple surveys, suggesting ongoing maintenance concerns. While all deficiencies show correction dates from the facility, the pattern of complaint-driven citations indicates recurring care quality problems that families should carefully consider.

Jul 2, 2025Complaint3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 2, 2025Routine1 finding

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Aug 3, 2023Complaint2 findings

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0570Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

Aug 3, 2023Routine4 findings

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Jan 12, 2022Routine2 findings

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Place at Deans Bridge, the

Organization Type

for profit

Ownership & Management

Owners

Bell, Thomas

Owner

Oden, Wynee

Owner

Key personnel

Oden, WyneeManaging Control - Governing BodyOden, JamesManagerOden, WyneeManagerPursley, GeorgeManagerBell, ThomasAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(706) 798-1430

theplaceinfo.com

3235 Deans Bridge Road

Augusta, GA 30906

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References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

23 reviews from families & visitors

Official Website

Visit theplaceinfo.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.