Place at Deans Bridge, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 22 Google reviews
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What this means for your family
While some families report positive experiences with specific staff members, the facility has a consistent history of serious safety and oversight concerns. We strongly advise families to conduct unannounced visits and specifically monitor the level of supervision for residents who may wander or require assistance with daily needs.
Google Reviews
Google Reviews
22 reviews on Google“The Place at Deans Bridge receives highly polarized feedback, with families reporting significant concerns regarding patient safety, hygiene, and administrative communication. While some reviewers praise individual staff members for their kindness and dedication, others describe a facility struggling with neglect, poor infection control, and inadequate supervision.”
Quality Themes
Tap a score for detailsStrengths
- Individual staff members providing compassionate care
- Facility cleanliness noted by some visitors
- Successful short-term rehabilitation outcomes
Concerns
- Neglect and lack of supervision leading to patient safety issues (mentioned by 4 reviewers)
- Poor communication and unprofessional administrative responses (mentioned by 3 reviewers)
- Hygiene issues including odors and lack of supplies (mentioned by 3 reviewers)
- Slow response times to call bells and patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the current staffing levels, what specific protocols do you have in place to ensure call bells are answered promptly and residents receive timely assistance?
- 2I noticed some feedback regarding communication; what is the best way for family members to stay updated on their loved one's daily care and any changes in their condition?
- 3Could you walk me through your current process for maintaining room hygiene and ensuring that necessary supplies are always readily available for residents?
- 4Given that some families have expressed concerns about resident supervision, how do you monitor safety and ensure that residents are checked on frequently throughout the day and night?
- 5What does a typical daily schedule look like for residents, and how do you encourage participation in activities to keep them engaged and active?
- 6How does your team handle medication management and medical emergencies to ensure that residents receive immediate attention if their health needs change suddenly?
Personalized based on this facility's data
Key Review Excerpts
“The facility wasn't dirty. Every day they visited they didn’t smell odor nor did they deal with unprofessionalism.”
“Patient wonders throughout the facility alone with out supervision staff do not know where is the patient, no bedding linen available , found patient smelling like urine, no dippers exchange, working whithout shoes patient personal items missing.”
“I called ahead of time and spoke with the SW. I was told that there would be activities daily for him to participate in and that he would have his meals in the dining room. I later learned that he only left his room to visit another resident.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against this facility, triggering inspections that found deficiencies in infection control, food safety, medication management, and resident rights. Fire safety issues have appeared across multiple surveys, suggesting ongoing maintenance concerns. While all deficiencies show correction dates from the facility, the pattern of complaint-driven citations indicates recurring care quality problems that families should carefully consider.
Jul 2, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 2, 2025Routine1
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Aug 3, 2023Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Aug 3, 2023Routine4
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 12, 2022Routine2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Aug 3, 2023
$3,728
Fine
Aug 3, 2023
$3,728
Ownership & Operations
Who Operates This Facility
Place at Deans Bridge, the
for profit
Ownership & Management
Owners
Bell, Thomas
Owner
Oden, Wynee
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit theplaceinfo.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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