Nursing HomeMedicaid

Pioneer Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1060 D Street West, Vale, OR 97918|33 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 37 Google reviews

(541) 473-3131 Directions Website

Street View

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What this means for your family

Pioneer Nursing Home is highly regarded for its effective physical therapy and clean environment, making it a strong candidate for short-term rehabilitation. However, families should be aware of recent reports regarding poor communication and the loss of personal items. We recommend scheduling a tour to observe staff responsiveness firsthand and asking for a clear policy on how the facility tracks and secures resident belongings.

Google Reviews

37 reviews analyzed

“Pioneer Nursing Home is generally regarded as a clean and friendly facility with a strong focus on physical therapy and rehabilitation services. While many families praise the staff for their professional and caring demeanor, recent feedback highlights significant concerns regarding communication and administrative follow-through. Families should be aware that while the facility is often described as a 'gem' for recovery, there have been reports of issues with personal property management and responsiveness.”

Quality Themes

Tap a score for details

Strengths

Effective physical therapy services
Clean and well-maintained environment
Friendly and professional nursing staff
Small-town, quiet atmosphere

Concerns

Poor communication and lack of responsiveness from staff (mentioned by 2 reviewers)
Loss of personal belongings during residency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1With such a small, quiet atmosphere here, how do you ensure residents stay socially engaged and involved in daily activities?
2Since the facility is so well-maintained and clean, what are your specific protocols for managing resident belongings to ensure nothing gets misplaced?
3What is the best way for family members to stay in regular, consistent contact with the nursing team regarding updates on our loved one?
4Can you tell me more about the physical therapy services available here and how they integrate into a resident's daily routine?
5In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
6How do you ensure that the nursing staff is able to provide attentive, responsive care to each resident throughout the day?

Personalized based on this facility's data

Key Review Excerpts

“My mom fell and needed rehab after the hospital. We drove around and looked at seven (7) places and this was a gem to find! Smelled and looked clean, friendly people from head nurse Christine, RNs, CNAs, therapists, and everyone else.”

Rehab patient's family · 2019★★★★★

“My husband did some physical therapy there and Luke was very good with him. My husband made significant improvements in a short period of time.”

Rehab patient's family · 2021★★★★★

“This place has no communication. Their website was no help and has been under construction since August 2023! I have a relative living here who was told they would receive care on a certain day and the nurse never came in but actually left early.”

Resident's family · 2024★☆☆☆☆

Source: 37 Google reviews

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility44.5%

Worse than Avg

Here

44.5%

19.4%

22.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility33.3%

Worse than Avg

Here

33.3%

19.5%

12.5%

🩺

Residents with a long-term catheter

↓ Lower is better

This Facility20.9%

Worse than Avg

Here

20.9%

0.9%

1.6%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility13.9%

Worse than Avg

Here

13.9%

4.9%

6.2%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility21.9%

Worse than Avg

Here

21.9%

15.4%

14.0%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.6%

Better than Avg

Here

8.6%

14.4%

15.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

85.5%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.7%

Better than Avg

Here

95.7%

79.7%

81.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

1.6%

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

1penalties

Well below state avg (10.4)

4 complaint-triggered

$114,520 in fines

Clean record — no deficiencies

Pioneer Nursing Home has a concerning pattern of families filing complaints that revealed serious issues with care quality, safety supervision, and staff training. The facility shows recurring problems with fire safety systems, emergency preparedness, and medication management across multiple surveys from 2019 to 2025. While all deficiencies have correction dates, the persistence of safety violations and complaint-triggered findings about inadequate care standards warrant careful consideration before choosing this facility.

Jan 30, 2025Routine1 finding

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Dec 10, 2023Complaint4 findings

0658SevereCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0838MinorCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0947MinorCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Oct 19, 2023Routine8 findings

0131ModerateCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Nov 21, 2019Routine7 findings

0015ModerateCorrected