Pinnacle Park Nursing & Rehab Center
Strong Medicare quality ratings; families often praise highly attentive and compassionate nursing staff. Still worth an in-person visit.
based on 62 Google reviews

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What this means for your family
Pinnacle Park is highly regarded for its rehabilitation therapy and compassionate nursing staff, making it a strong candidate for recovery stays. However, families should be aware of recurring mentions regarding food quality and occasional delays in staff response times; we recommend asking during your tour how the facility manages call light response and meal temperature.
Google Reviews
Google Reviews
62 reviews on Google“Pinnacle Park Nursing & Rehab Center receives high praise for its attentive, compassionate staff and effective rehabilitation services, with many families noting a welcoming and home-like environment. However, some reviewers have raised serious concerns regarding food quality, occasional staffing shortages leading to slow response times, and isolated reports of poor care or missing personal items.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing staff
- Effective physical and occupational therapy teams
- Welcoming, home-like environment
- Strong administrative leadership and communication
Concerns
- Poor food quality and temperature issues (mentioned by 4 reviewers)
- Slow response times to call lights/understaffing (mentioned by 3 reviewers)
- Concerns regarding resident hygiene and cleanliness of equipment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very welcoming, home-like atmosphere; how do you incorporate that warmth into the daily activities and social schedule for residents?
- 2With the current staffing rating, could you walk me through your process for monitoring and responding to call lights to ensure residents receive timely assistance?
- 3I’ve heard great things about your therapy teams, but I’m curious about the dining experience—what steps are you taking to improve food quality and ensure meals are served at the right temperature?
- 4Given your commitment to communication, what is the best way for families to share feedback or concerns, and how do you typically address those issues to ensure a high standard of care?
- 5Regarding hygiene and equipment maintenance, what is your daily protocol for ensuring that resident rooms and medical equipment are kept clean and sanitized?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in health or a medical emergency?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT people were excellent and made the work seem like fun while pushing me to do my best. The only area I wish could be improved is the quality of the food and getting it to the rooms still hot or at least warm.”
“My mother has been there since 2018. They have done an excellent job caring for her. There is some turnover of nurses but the the bulk of the staff has remained the same the period of time we have been there.”
“The staff here is great, I can’t say enough good things about them. They have been such a great support group to get me back on my feet after knee replacement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 43 deficiencies across three surveys with all issues reportedly corrected, though some problems persist across multiple inspections. The most recurring concerns involve fire safety systems, medication management, and infection control protocols. Families should note that safety hazards and care planning issues have appeared repeatedly, suggesting ongoing operational challenges despite stated corrections.
Jul 24, 2024Routine11
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 6, 2022Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 12, 2021Routine17
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Pinnacle Park Nursing & Rehab Center
for profit
Chain Affiliation
Recover-Care Healthcare
27 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 25 (Best)
Ownership & Management
Owners
Midwest Snf Holdings LLC
Owner · Organization
Mrcmm II LLC
Owner · Organization
Bhnv 2 LLC
Owner (parent company) · Organization
Kamna Holdings LLC
Owner (parent company) · Organization
Kansas Snf Holdings LLC
Owner (parent company) · Organization
Mad Family Holdings LLC
Owner (parent company) · Organization
Natr Trust
Owner (parent company) · Organization
Nzm Holdings LLC
Owner (parent company) · Organization
Rarmna Holdings LLC
Owner (parent company) · Organization
Ratr Trust
Owner (parent company) · Organization
Recover-Care Healthcare LLC
Owner (parent company) · Organization
Rnr Holdings LLC
Owner (parent company) · Organization
Salina Ks Property Holdings LLC
Owner (parent company) · Organization
Wetr Trust
Owner (parent company) · Organization
Goldstein, Avrohom
Owner (parent company)
Halberstam, Miriam
Owner (parent company)
Halberstam, Moshe
Owner (parent company)
Margulies, Zisha
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit pinnacleparkhrc.com
Medicare data downloads
Original nursing home datasets
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