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Nursing HomeMedicaid

Pinewood Manor Nursing Home & Rehabilitation Cntr

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

277 Commerce Street, Hawkinsville, GA 31036102 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
1.8/5

based on 11 Google reviews

5
4
3
2
1
Pinewood Manor Nursing Home & Rehabilitation Cntr Nursing Home in Hawkinsville, GA — Street View
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What this means for your family

Given the serious reports of medication errors and neglect, we strongly advise families to conduct frequent, unannounced visits if a loved one is placed here. While some administrative staff are noted as helpful, the consistent pattern of clinical failures suggests that this facility may not be suitable for patients requiring complex medical management.

Google Reviews

Google Reviews

11 reviews on Google
Pinewood Manor Nursing Home & Rehabilitation Center faces significant criticism regarding patient safety, medication management, and staff professionalism. While one reviewer praised the facility's director for a smooth transition and hospice coordination, the majority of feedback highlights severe concerns regarding neglect, poor communication, and inadequate clinical care.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivitiesN/AMeds0.0MemoryN/AComms1.0ValueN/A

Strengths

  • Experienced leadership in specific administrative roles
  • Responsive to hospice coordination needs

Concerns

  • Neglect and failure to administer prescribed medications (mentioned by 2 reviewers)
  • Poor staff professionalism and disrespectful communication with families (mentioned by 2 reviewers)
  • Inadequate clinical knowledge and lack of compassion among nursing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.52017(2)3.02018(2)1.02020(1)2.32021(3)1.02022(1)1.02023(1)1.02024(1)

Distribution · 11 analyzed

5
2
4
0
3
0
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing ratings, could you walk me through your specific process for ensuring medication administration is accurate and timely for every resident?
  • 2I understand that communication is a priority; what specific protocols do you have in place to ensure families receive consistent, respectful, and transparent updates regarding their loved one's daily care?
  • 3With your facility's experience in coordinating hospice care, how do you integrate those specialized support services into the daily routine of residents who may need them?
  • 4What steps is the leadership team taking to improve the clinical training and professional development of the nursing staff to ensure a high standard of compassionate care?
  • 5How do you handle medical emergencies or sudden changes in a resident's health status, and how quickly can a family expect to be notified in those situations?
  • 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

Director Wilma Hanna (of 35-year tenure) made the transition from the previous facility to Pinewood Manor smooth and comforting; she facilitated our need for hospice when that became apparent with no delay whatsoever

Family member · 2021★★★★★

After a brief visit we discovered that they had neglected to give him any of his prescribed medicines for 7 whole days. Had we not been consistent in checking on him, he would have died.

Sibling of patient · 2023☆☆☆☆

I am repeatedly treated with absolute disrespect when I call this facility. This fact causes me concern about the treatment of patients

Family member · 2021☆☆☆☆
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
51%
Registered nurses for medical care
Total Nursing
2.67hrs
65%
All nurses + aides combined
Staff Turnover
21%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility45.6%
Worse than Avg
Here
45.6%
US
19.5%
GA
20.5%
Pulaski
20.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.1%
Worse than Avg
Here
32.1%
US
15.5%
GA
20.1%
Pulaski
13.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
14.4%
GA
15.7%
Pulaski
10.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Pulaski
6.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.3%
GA
16.6%
Pulaski
10.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
GA
91.2%
Pulaski
94.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility78.1%
Worse than Avg
Here
78.1%
US
81.8%
GA
80.4%
Pulaski
81.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.2%
Worse than Avg
Here
76.2%
US
79.8%
GA
78.4%
Pulaski
79.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (6.1)
4 complaint-triggered

This facility shows concerning patterns with families filing complaints that triggered federal inspections revealing issues with resident rights and care planning. The most recurring problems involve fire safety systems, care planning and assessment, and building maintenance issues including electrical systems. While all deficiencies show correction dates, the facility continues to struggle with similar issues across multiple surveys, suggesting potential systemic challenges in maintaining consistent standards.

Mar 12, 2026Routine
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 3, 2025Complaint
1
0837Potential for harm · IsolatedCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Mar 14, 2025Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 24, 2023Complaint
3
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Oct 27, 2022Routine
12
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0570Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pinewood Manor Nursing Home & Rehabilitation Cntr

Organization Type

nonprofit

Ownership & Management

Owners

Taylor Regional Hospital

Owner · Organization

100%

Key personnel

Crump, RonaldW-2 Managing EmployeeGreen, JohnW-2 Managing EmployeeMcleod, KarenW-2 Managing EmployeeStokes, RichardW-2 Managing EmployeeStokes, RichardOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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