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Assisted Living

Pineview Cottage

Families consistently rate this highly — reviewers highlight home-like, non-institutional environment. Schedule a visit to confirm the fit.

3498 Harbor-Petoskey Rd, Harbor Springs, MI 4974040 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.0/5

based on 19 Google reviews

5
4
3
2
1

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What this means for your family

Pineview Cottage offers an exceptional, home-like environment with high-quality dining and personalized activities that residents truly enjoy. However, families should be aware of potential communication challenges with management; ensure you have clear, written expectations regarding care transitions before moving your loved one in.

Google Reviews

Google Reviews

19 reviews on Google
Pineview Cottage is widely praised for its home-like environment, high-quality dining, and an activities program that residents and families find genuinely engaging. While many families report excellent, personalized care, there are significant concerns regarding management's communication style and a lack of transparency during transitions in care levels.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean9.0Activities10.0MedsN/AMemory7.0Comms3.0ValueN/A

Strengths

  • Home-like, non-institutional environment
  • High-quality, restaurant-style dining
  • Engaging and personalized activities
  • Staff who build genuine relationships with residents

Concerns

  • Poor communication and lack of transparency from management regarding care changes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32019(4)2.32020(3)5.02021(1)5.02022(5)3.42025(5)4.82026(18)

Distribution · 36 analyzed

5
30
4
0
3
0
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since Pineview Cottage is such a cozy, small community, how do you ensure each resident's specific hobbies and interests are woven into their weekly activity schedule?
  • 2We love the idea of the restaurant-style dining here; could you tell us more about how the menus are planned and how much input residents have in their daily meals?
  • 3How does the care team keep family members updated when there are any changes or adjustments made to a resident's daily care plan?
  • 4What is the process for notifying us if a resident has a sudden change in their health or if a medical emergency occurs during the night?
  • 5It's wonderful to see how much the staff values building genuine relationships with residents; how do you foster that sense of 'home' and prevent the environment from feeling institutional?
  • 6If we have a question about a specific care update or a change in medication, what is the best way to reach management to ensure we receive a timely response?

Personalized based on this facility's data


Key Review Excerpts

The cottages are designed so thoughtfully that within two weeks, she started calling her place 'my home' instead of saying she was displaced.

Memory care family member · 2026★★★★★

The dining experience alone sets this place apart. I've eaten lunch here with my grandmother three times, and the chef creates meals that taste restaurant-quality while accommodating her dietary needs.

Family member · 2026★★★★★

The staff remembers details about her life and incorporates them into conversations, and the memory care program feels thoughtfully designed rather than clinical.

Memory care family member · 2026★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
5deficiencies

Key Findings

Recent inspections have identified issues regarding the timing of tuberculosis screenings for both residents and employees. Additionally, a special investigation found evidence of resident restraint.

Mar 6, 2024Routine
R 325.1923(2)

Employee A did not have evidence of TB screen completed within 10 days of hire and prior to occupational exposure.

R 325.1922(7)

Resident A's TB screen was completed after admittance to the facility (completed 1/17/2023 for a 1/11/2023 admission).

Oct 18, 2023Complaint

Additional findings identified during investigation.

Facility restrained Resident B.

Aug 1, 2023Complaint

Additional findings identified during investigation.

Aug 2, 2018Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pineview Cottage, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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