Pine View Transitional Rehab
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 60 Google reviews
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What this means for your family
While Pine View has a strong reputation for physical therapy and clean facilities, the recent increase in reports regarding poor communication and medical oversight is concerning. If you choose this facility, ensure you have a direct line of communication with a specific nurse or administrator and stay highly involved in your loved one's daily medical care.
Google Reviews
Google Reviews
60 reviews on Google“Pine View Transitional Rehab receives polarized feedback, with many long-term or repeat patients praising the therapy team and nursing staff for their dedication and care. However, recent reviews highlight serious concerns regarding communication, medical oversight, and responsiveness, with some families reporting instances of neglect and poor coordination during critical health events.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, attentive nursing and CNA staff
- Clean and well-maintained facility
- High-quality food and dining options
Concerns
- Poor communication and difficulty reaching staff (mentioned by 3 reviewers)
- Inadequate medical oversight and lack of responsiveness to health decline (mentioned by 3 reviewers)
- Cold, impersonal, or dismissive staff interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how do you tailor those sessions to a resident's specific recovery goals?
- 2With such a small and intimate community of 30 residents, what are some of the favorite daily activities or social traditions that bring everyone together?
- 3How does the nursing team ensure that updates on a resident's health status are communicated clearly and promptly to family members?
- 4What specific protocols are in place to ensure medication management is handled with extra precision and oversight?
- 5In the event of a sudden change in a resident's health or a medical emergency after hours, how does the staff coordinate care and notify the family?
- 6We are so impressed by the high cleanliness ratings of the facility; how do you maintain that standard while ensuring the environment still feels warm and like home?
Personalized based on this facility's data
Key Review Excerpts
“The therapist worked with him everyday to help him get his strength back and get him home. They did a home evaluation. With him before discharge to make sure he could do everything he needed to and that he was going home to a safe place.”
“My husband was transitioned in less than 3 weeks from wheelchair to walking. The team there was absolutely incredible from the administrator down to the cleaning staff.”
“I begged for antibiotics, he ended up septic and passed away 1 week after transfer due to an abcess in his abdomen. They didn't ever investigate why his white count was high.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pine View Transitional Rehab has 10 deficiencies across 3 surveys, with families filing at least one complaint about resident accommodations. The facility shows recurring issues with building safety (electrical systems, fire safety, emergency exits) and resident protection from abuse and neglect. All deficiencies have correction dates, though medical gas storage problems repeated between 2021 and 2023, suggesting some challenges maintaining compliance.
Apr 16, 2025Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 16, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Aug 16, 2023Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Dec 16, 2021Routine5
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Pine View Transitional Rehab
for profit
Chain Affiliation
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 1 of 25 (Best)
Ownership & Management
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit ahcfacilities.com
Medicare data downloads
Original nursing home datasets
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