Pine Meadows Health Care
Strong Medicare quality ratings; families often praise warm, compassionate nursing and support staff. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
Pine Meadows is highly regarded for its physical therapy outcomes and compassionate, welcoming staff. However, families should be proactive in monitoring daily care and should clarify billing processes upfront, as some reviewers noted inconsistencies in CNA attentiveness and administrative communication.
Google Reviews
Google Reviews
81 reviews on Google“Pine Meadows Health Care receives high praise for its clean, welcoming environment and attentive, compassionate staff who treat residents like family. While many families report excellent experiences with rehabilitation and long-term care, some reviewers have raised concerns regarding inconsistent CNA responsiveness, administrative billing issues, and the need for facility updates.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing and support staff
- Consistently clean and fresh-smelling facility
- Effective physical therapy and rehabilitation programs
- Engaging activities and community-focused events
Concerns
- Inconsistent CNA responsiveness and work ethic (mentioned by 3 reviewers)
- Administrative and billing communication issues (mentioned by 2 reviewers)
- Facility infrastructure and bedroom maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; what is the best way for families to communicate with the administrative team if we have questions about billing or paperwork?
- 2With the facility having 134 residents, how do you ensure that staff members remain consistently available and responsive to individual needs throughout the day?
- 3I’ve read great things about your community-focused events; could you walk me through what a typical week of activities looks like for a new resident?
- 4Given that medication management is a priority for us, could you explain the oversight process you have in place to ensure accuracy and timely administration?
- 5I understand that maintaining a building of this size can be a challenge; what is your current process for addressing routine maintenance or repair requests within resident bedrooms?
- 6How does your nursing team coordinate with the physical therapy staff to ensure that rehabilitation goals are integrated into the resident's daily care plan?
Personalized based on this facility's data
Key Review Excerpts
“My father went to Pine Meadows for rehab after a 71 day hospitalization at 85 years old. They were great. He went from not being able to take a step on the first day of rehab after laying in a hospital bed for so long to walking with a cane 34 days later.”
“What I will always remember and what touched me the most was how Samantha and the entire staff at Pine Meadows welcomed her with such patience, kindness and compassion. They went way above and beyond to make her feel comfortable.”
“The staff here are very caring and quite lovely. My wife's grandmother spent her final days here and they were not only attentive to her grandmother, but the family of her grandmother as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pine Meadows Health Care shows a mixed record with 9 deficiencies across 3 surveys, all corrected by the facility. The most recent survey in 2021 identified several concerning issues including medication management, infection control, and food safety problems, along with resident rights violations and abuse prevention gaps. However, recurring problems with fire safety systems and food handling across multiple years suggest some operational challenges, though the facility has addressed each issue when cited.
Jun 10, 2021Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 12, 2020Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 11, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Pine Meadows Health Care
for profit
Chain Affiliation
Prestige Administrative Services
9 facilities nationwide
Chain avg rating: 2.2/5 · Rank 2 of 9
Ownership & Management
Owners
B&y Healthcare S CORP
Owner · Organization
Cody Healthcare S CORP
Owner · Organization
B&y Trust
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit pinemeadowshc.com
Medicare data downloads
Original nursing home datasets
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