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Nursing HomeMedicaid

Pierpont Center at Fairmont Campus

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1543 Country Club Road, Fairmont, WV 26554120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 56 Google reviews

5
4
3
2
1
Pierpont Center at Fairmont Campus Nursing Home in Fairmont, WV — Street View
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What this means for your family

While the therapy department is highly regarded for helping patients regain strength, the facility suffers from significant, recurring issues with understaffing and administrative communication. We strongly advise families to conduct unannounced visits during weekends or evenings to observe staffing levels and cleanliness firsthand before committing to this facility.

Google Reviews

Google Reviews

56 reviews analyzed
Pierpont Center at Fairmont Campus receives highly polarized feedback, with some families praising the dedicated therapy and nursing staff, while others report severe neglect and communication failures. Critical concerns include chronic understaffing, poor hygiene, and administrative unresponsiveness, which have led to significant distress for several families. Prospective families should be aware that experiences appear highly inconsistent, ranging from excellent rehabilitative care to reports of declining health and lack of basic assistance.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean3.0ActivitiesN/AMeds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Dedicated and motivating therapy department
  • Friendly and compassionate direct-care staff
  • Effective post-surgery rehabilitation outcomes
  • Welcoming atmosphere for long-term residents

Concerns

  • Chronic understaffing leading to delayed response times (mentioned by 6 reviewers)
  • Poor communication from administration and lack of updates (mentioned by 5 reviewers)
  • Facility cleanliness issues, specifically urine odors and room maintenance (mentioned by 3 reviewers)
  • Inadequate assistance with basic hygiene and feeding (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'19(1)4.85.0'21(3)4.64.3'23(8)2.14.0'25(8)4.5'26(8)

Distribution

5
36
4
3
3
4
2
0
1
12

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that staffing levels are a priority for you, how does the facility ensure that residents receive timely assistance with daily needs like hygiene and feeding during peak hours?
  • 2I noticed the therapy department is highly regarded; how do you integrate those rehabilitation successes into the daily routine for long-term residents to keep them active and engaged?
  • 3Could you walk me through your current process for keeping families updated on a loved one's health status or changes in care, especially regarding communication from the administrative team?
  • 4To help us understand the environment, what is your current protocol for room maintenance and ensuring that common areas remain fresh and clean throughout the day?
  • 5How does your nursing team manage medication administration and oversight to ensure accuracy and consistency for residents?
  • 6In the event of a medical emergency, what is the specific chain of command and notification process to ensure family members are informed immediately?

Personalized based on this facility's data


Key Review Excerpts

The first 3 days was rough. But after that the staff was very considerate and caring loved the therapy staff they were very motivating.

Rehab patient · 2020☆☆☆☆

Communication is KEY and this place simply doesn't seem to understand that. Services provided are way less than par, it's unacceptable.

Long-term resident's family · 2024☆☆☆☆

He was only supposed to be there for a little rehab to get stronger with his walking. We were told 9-14 days. He was there 2 1/2 weeks and declined drastically.

Long-term resident's family · 2024☆☆☆☆
Source: 56 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
2.92hrs
71%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
14.4%
WV
15.6%
Marion
8.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.3%
WV
17.2%
Marion
11.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.7%
Mixed vs Avgs
Here
10.7%
US
12.1%
WV
7.2%
Marion
22.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility14.5%
Worse than Avg
Here
14.5%
US
5.3%
WV
6.4%
Marion
5.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
15.4%
WV
14.0%
Marion
11.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.8%
Mixed vs Avgs
Here
19.8%
US
19.5%
WV
27.0%
Marion
21.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.7%
Worse than Avg
Here
46.7%
US
79.7%
WV
79.4%
Marion
74.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.4%
Mixed vs Avgs
Here
81.4%
US
81.8%
WV
78.4%
Marion
79.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
WV
1.0%
Marion
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
1penalties
Above state avg (13.8)
6 complaint-triggered
$22,530 in fines

This facility shows concerning patterns with 65 deficiencies across recurring areas including care planning, nutrition and dietary services, and fire safety systems. Families have filed complaints that led to additional inspections, including issues with daily living assistance and environmental safety. While all deficiencies show correction dates, the same problems persist across multiple surveys, particularly with infection control and resident assessment planning, suggesting ongoing challenges with quality oversight.

Feb 19, 2026Complaint
2
0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 8, 2026Routine
15
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814ModerateCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0628MinorCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0800MinorCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Jan 8, 2026Complaint
1
0610ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Mar 13, 2024Routine
28
0838ModerateCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0331ModerateCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0567ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0645ModerateCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0006MinorCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0923MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Mar 13, 2024Complaint
1
0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 5, 2023Complaint
2
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0732ModerateCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Jan 8, 2026

$22,530

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pierpont Center at Fairmont Campus

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

193 facilities nationwide

Chain avg rating: 2.4/5 · Rank 71 of 188

Ownership & Management

Owners

Genesis Omg Operations LLC

Owner · Organization

100%

Genesis Healthcare LLC

Owner (parent company) · Organization

100%

Morris, Diane

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Berg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / DirectorKureishy, ZaveenManagerMorris, DianeManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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