Piedmont Health Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 108 Google reviews
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What this means for your family
Piedmont Health Care Center has a strong reputation for cleanliness and effective rehabilitation, with many families reporting high satisfaction. However, because there are recurring, serious reports of neglect and communication failures, we strongly advise you to conduct unannounced visits and speak directly with the nursing staff about their specific protocols for hygiene and medication management.
Google Reviews
Google Reviews
108 reviews on Google“Piedmont Health Care Center receives highly polarized feedback, with many reviewers praising the facility for its clean environment, friendly staff, and effective rehabilitation services. However, a segment of families reports serious concerns regarding neglect, poor communication, and inconsistent quality of care, particularly during off-hours or for residents with complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and friendly nursing staff
- Effective rehabilitation therapy programs
- Positive experiences with specific physicians like Dr. Ulrich
Concerns
- Reports of neglect and poor hygiene care (mentioned by 3 reviewers)
- Understaffing and slow response times (mentioned by 3 reviewers)
- Inadequate communication regarding care plans and medication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your impressive 5-star health inspection rating, what specific protocols do you follow to ensure the highest standards of cleanliness and hygiene for every resident?
- 2We've heard wonderful things about the attentiveness of your nursing staff; how do you ensure that communication remains consistent between the nurses and family members regarding care plan updates?
- 3Since medication management is such a critical part of daily care, what specific systems or checks are in place to ensure accuracy and prevent any delays in administration?
- 4Could you tell us more about the rehabilitation therapy programs available here and how they help residents regain their independence?
- 5In the event of a medical emergency during the night or over the weekend, what is the immediate process for contacting physicians like Dr. Ulrich or coordinating urgent care?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The communication was frequent with a scheduled plan for her care, which they kept me informed about weekly or when changes were needed.”
“Attentive staff and respond quickly when called. Rooms are large. Facility is clean. Nurse Adam was especially wonderful with my mom.”
“Was never once given a bath the smell,omg never even taken to therapy sat in room 24 /7.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Piedmont Health Care Center shows a clean recent record with only 5 deficiencies found in one 2018 survey, all corrected by the facility. The issues involved food safety and kitchen sanitation, pharmacy services, and building safety concerns including fire protection and electrical equipment. Since all deficiencies were addressed and no new problems have emerged in recent years, this suggests improved operations and compliance.
Feb 15, 2018Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Piedmont Health Care Center
government
Ownership & Management
Owners
Piedmont Health Care Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit piedmonthc.com
Medicare data downloads
Original nursing home datasets
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