Pico Rivera Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 32 Google reviews

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What this means for your family
This facility offers a clean environment and many staff members are noted for their genuine compassion. However, the presence of highly severe reports regarding bedsores and medication errors is a major red flag; families must perform rigorous, unannounced visits to verify that medical protocols and pain management are being strictly followed.
Google Reviews
Google Reviews
32 reviews on Google“Families considering Pico Rivera Healthcare Center will find a polarizing environment. While many reviewers praise the compassionate, family-like treatment from nursing and housekeeping staff, there are severe, critical allegations regarding medical neglect, including bedsores, dehydration, and improper medication administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and well-maintained facility
- Effective rehabilitation and physical therapy
- Friendly and attentive housekeeping
Concerns
- Severe medical neglect and physical injuries (bedsores, fractures) (mentioned by 2 reviewers)
- Inadequate pain management and medication administration (mentioned by 2 reviewers)
- Issues with patient hydration and monitoring
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and caring the nursing staff is; how do you ensure that level of personal attention is maintained for every resident?
- 2Can you walk us through your specific protocols for medication administration and how you monitor for any potential errors or missed doses?
- 3What specific steps does your clinical team take to ensure residents stay properly hydrated and to prevent issues like pressure sores or skin breakdown?
- 4In the event of a medical emergency during the night, what is the immediate process for contacting the physician and notifying our family?
- 5We noticed your housekeeping team is highly regarded for keeping the facility clean; how often are the resident rooms and common areas deep-cleaned?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and active with one another?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was admitted to this facility not too long ago and I have been nothing but impressed with the care, compassion, and treatment from Pico Rivera Healthcare Center.”
“Horrible!!! My father got a bedsore the size of a 8 inch Pie!! They don't follow through properly on physical therapy... Take your loved one Elsewhere!”
“The Staff showed her (my Mother) while under their watch, all their love and attention both professionally and personally, as it all showed by the way they all took good care of her (from the Licensed Nurses to the Housekeepers).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pico Rivera Healthcare Center has significant recurring issues with medication management, resident care planning, and nutrition services that persist across multiple surveys from 2021 to 2025. While families have filed complaints triggering federal investigations regarding safety hazards and medication errors, all 56 deficiencies show correction dates, indicating the facility addresses problems when identified but struggles with ongoing compliance.
Mar 28, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jan 9, 2025Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 11, 2024Routine26
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 22, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 27, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 4, 2021Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Federal Penalties
Fine
Apr 9, 2026
$22,225
Fine
Jan 11, 2024
$26,588
Ownership & Operations
Who Operates This Facility
Pico Rivera Healthcare Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 9 of 38
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Devorah Danziger Group a Business Assets Trust
Owner · Organization
Elka Kaplan Group a Business Assets Trust
Owner · Organization
Esther Hoff Group a Business Assets Trust
Owner · Organization
Mordechai Notis Group a Business Assets Trust
Owner · Organization
Rachel Notis Group a Business Assets Trust
Owner · Organization
Sarah Dunner Group a Business Assets Trust
Owner · Organization
The Aaron Friedman Group a Business Assets Trust
Owner · Organization
The Ira David Friedman Group a Business Assets Trust
Owner · Organization
The Libby Friedman Lehmann Group a Business Assets Trust
Owner · Organization
The Ruchel Friedman Klavan Group a Business Assets Trust
Owner · Organization
Yehoshua Notis Group a Business Assets Trust
Owner · Organization
Yisroel Notis Group a Business Assets Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Notis, Shmuel
Owner (parent company)
Pervaiz, Zaid
Owner (parent company)
Friedman, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit picoriverahealthcare.com
Medicare data downloads
Original nursing home datasets
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