Pickett Care and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and compassionate day-to-day care. However, because there are serious allegations regarding neglect and discharge policies, we strongly recommend that you conduct an unannounced visit and ask specifically about their protocols for monitoring hygiene and their criteria for resident discharge.
Google Reviews
Google Reviews
39 reviews on Google“Pickett Care and Rehabilitation Center receives overwhelmingly positive feedback regarding its cleanliness and the compassion of its staff, with many families noting a warm, homelike environment. However, there are serious, isolated reports of neglect, including allegations of residents being left in soiled conditions and concerns regarding the facility's discharge practices for residents with frequent hospitalizations.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and attentive nursing staff
- Active life enrichment and activity programs
- Positive, homelike atmosphere
Concerns
- Allegations of resident neglect and poor hygiene care (mentioned by 2 reviewers)
- Concerns regarding discharge practices for residents with frequent hospitalizations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very high response rate to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With 69 residents, how does your team ensure that every individual receives consistent, personalized attention regarding their daily hygiene and personal care needs?
- 3Could you walk me through your process for coordinating care when a resident needs to be transferred to a hospital, and how you ensure a smooth transition back to the facility?
- 4I see your activity program is highly praised; could you share some examples of the most popular life enrichment activities currently offered to residents?
- 5Given your current CMS staffing rating, what steps are you taking to ensure consistent supervision and support for residents throughout all shifts?
- 6How do you proactively address and monitor resident health to prevent the types of complications that might lead to frequent hospitalizations?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff provide exceptional care—attentive, patient, and always willing to take the extra step to ensure residents feel safe, supported, and respected.”
“I had moved him from another facility to pickett because I wasn’t pleased with the care he was receiving and it was the best thing I could have ever done for him.”
“This facility has been my Mother’s home for 3 years. She has been satisfied here. The staff is very friendly and caring.concerns are resolved quickly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pickett Care has 22 deficiencies across 4 surveys with 2 complaint-triggered cases where families reported concerns about resident rights and financial protection. The most recurring issues involve care planning and assessment problems, infection control, and medication labeling. While all deficiencies have correction dates, persistent problems with care planning and infection control appear across multiple surveys, suggesting ongoing challenges in these critical areas.
Apr 9, 2025Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 17, 2021Routine7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 14, 2019Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Pickett Care and Rehabilitation Center
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 36 of 70
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit pickettcare.com
Medicare data downloads
Original nursing home datasets
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