Person Memorial Hospital
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 153 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (5 vs median 4.0)
- High staff turnover (56%)
- High RN turnover (82%)
Below average in NC · Below recommended RN staffing · Worst in LIFEPOINT HEALTH chain · $73,796 in fines
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 85% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Google Reviews
Google Reviews
153 reviews on Google“[MISMATCH] Google reviews appear to be for a hospital, not this facility. Review data may be inaccurate.”
Rating Trends
Distribution · 157 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in communicating with families online; how do you typically keep loved ones updated on their resident's day-to-day well-being?
- 2With a cozy community of 56 residents, what kind of daily activities or social outings do you have planned to keep everyone engaged?
- 3Can you walk me through the specific protocols the nursing team follows if a medical emergency occurs during the overnight shift?
- 4What specific steps has the facility taken recently to strengthen the nursing and support staff levels on the floor?
- 5How does the clinical team manage and address the specific care needs or health improvements identified in recent state inspections?
- 6What is the process for ensuring that all resident care plans are being followed consistently by every member of the care team?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Person Memorial Hospital has recurring issues with nursing staffing and medication management across multiple surveys, with families filing six complaints that triggered inspections. The facility repeatedly failed to post daily nurse staffing information and ensure proper medication labeling and review processes. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests ongoing operational challenges that families should consider carefully.
Dec 17, 2025Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 19, 2024Routine4
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Sep 19, 2024Complaint4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Aug 23, 2023Routine14
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Aug 23, 2023Complaint1
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Federal Penalties
Payment Denial
Nov 25, 2025
1-day denial
Fine
Nov 25, 2025
$16,153
Fine
Oct 2, 2023
$4,545
Fine
Sep 11, 2023
$13,635
Fine
Aug 28, 2023
$4,545
Fine
Aug 21, 2023
$4,196
Fine
Aug 14, 2023
$3,846
Fine
Aug 7, 2023
$3,496
Fine
Jul 17, 2023
$8,391
Fine
Jun 26, 2023
$2,098
Ownership & Operations
Who Operates This Facility
Person Memorial Hospital
for profit
Chain Affiliation
Lifepoint Health
8 facilities nationwide
Chain avg rating: 4.0/5 · Rank 8 of 8 (Worst)
Ownership & Management
Owners
Dlp Healthcare LLC
Owner · Organization
Dlp Partner LLC
Owner (parent company) · Organization
Historic Lifepoint Hospitals, LLC
Owner (parent company) · Organization
Legacy Lifepoint Health LLC
Owner (parent company) · Organization
Lifepoint Holdings 2 LLC
Owner (parent company) · Organization
Lifepoint Hospitals Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
153 reviews from families & visitors
Official Website
Visit personhospital.com
Medicare data downloads
Original nursing home datasets
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