Persimmon Ridge Rehabilitation Centre
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Below average in IN · Below recommended RN staffing · Worst in HCF MANAGEMENT INDIANA chain · No penalties on record
What this means for your family
While recent reviews highlight compassionate care, the facility has a history of a very serious safety complaint. We strongly advise you to conduct an in-person tour, ask specifically about emergency response protocols, and check the facility's official state inspection reports for any documented safety violations.
Google Reviews
Google Reviews
8 reviews on Google“Persimmon Ridge Rehabilitation Centre receives highly polarized feedback, with some residents praising the compassionate and kindhearted nursing staff during recovery. However, there is a severe, alarming report regarding patient safety and neglect that potential families must investigate thoroughly before considering this facility.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Kindhearted care during recovery
- Supportive hospice services
Concerns
- Serious allegations of patient neglect and failure to respond to medical emergencies
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing levels, how does the facility ensure that call lights are answered promptly and that residents receive timely attention?
- 2With the facility currently holding a 3-star CMS rating, what specific quality improvement initiatives are in place to address the recent health inspection findings?
- 3I've read wonderful things about your hospice and recovery teams; how do those departments collaborate to ensure a seamless transition for residents needing higher levels of care?
- 4Could you walk me through the specific protocols your nursing team follows when a resident experiences an acute change in condition or a medical emergency?
- 5What steps are being taken to address the concerns raised regarding patient oversight to ensure that every resident feels safe and closely monitored throughout the day?
- 6What kind of daily enrichment activities or social programs are available to keep residents engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“For the month and a half i was there waiting for my amputation to heal, i was treated by the most kindhearted staff i have ever had the privilege of meeting.”
“The staff at Persimmon Ridge and the Hospice nurses showed a lot of compassion, cared about him and were very concerned about dad while he was there.”
“Never, I mean NEVER take your loved one to this facility. I watched them HANG my loved one in a unit to help get him to the bathroom. A man stood and watched his eyes roll back in his head, stop breathing!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Persimmon Ridge has serious concerns with repeated abuse and neglect violations triggered by family complaints, including recent cases in 2025 that show ongoing problems with resident protection and failure to properly report incidents. The facility also struggles with fire safety systems, medication management, and resident rights. While most deficiencies show correction dates, the recurring pattern of abuse-related complaints and the facility's repeated failures in the same critical areas suggest persistent systemic issues that families should carefully consider.
Jul 31, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 11, 2025Routine7
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 16, 2025Complaint1
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Aug 16, 2024Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 13, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Persimmon Ridge Rehabilitation Centre
nonprofit
Chain Affiliation
Hcf Management Indiana
6 facilities nationwide
Chain avg rating: 3.7/5 · Rank 5 of 6 (Worst)
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Reed, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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