Permian Residential Care Center
Strong Medicare quality ratings; families often praise attentive and outstanding nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
This facility offers highly attentive and caring staff that many long-term families trust. However, you should exercise extreme caution and ask for transparent, written breakdowns of all upfront costs and verify their experience with Medicaid before committing.
Google Reviews
Google Reviews
9 reviews analyzed“Families may find comfort in the highly praised attentive nursing staff and the facility's cleanliness, as noted by several long-term residents' families. However, there are serious allegations regarding high upfront costs, difficulties with Medicaid, and concerns regarding facility cleanliness and safety during tours.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and outstanding nursing staff
- Clean and well-maintained environment
- Long-term resident satisfaction
- Helpful and involved staff members
Concerns
- High upfront financial demands and Medicaid difficulties
- Issues with facility cleanliness and safety
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the nursing staff is so highly regarded here, how do they typically communicate daily health updates or changes in condition to family members?
- 2With your 5-star CMS staffing rating, how do you ensure that the level of personalized attention remains consistent during shift changes?
- 3Could you walk us through the specific safety protocols and specialized programming you have in place for your memory care residents?
- 4What does a typical day of social activities and engagement look like for the residents in the long-term care wing?
- 5How does the facility manage cleanliness and deep-cleaning schedules to ensure the environment stays well-maintained for everyone?
- 6What is the process for handling medical emergencies or urgent physician visits during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“You never want to place your loved one in a facility but in the event the need arises, as it did with my mother, PRCC is amazing. It is incredibly clean and the staff is outstanding.”
“This place is a very caring facility. My mother was a resident there for 18 years. I would have not wanted her any other place. It's perfect.”
“I tried to get my mother with dementia placed there and Rhonda demanded $5000 upfront. Plus they were no help in dealing with Medicaid, which is a nightmare.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with fire safety systems and food handling, with deficiencies appearing across multiple surveys including fire alarms, smoke barriers, and food storage violations. A family filed a complaint resulting in a citation for inadequate accident prevention and supervision. While the provider has correction dates for all deficiencies, the pattern of repeated fire safety and dietary violations across surveys suggests ongoing operational challenges that families should investigate during visits.
Dec 12, 2025Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Sep 26, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 27, 2023Routine2
Egress Deficiencies
Have exits that are accessible at all times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Mar 7, 2024
$20,865
Ownership & Operations
Who Operates This Facility
Andrews County Hospital District
government
CYDNEY FULKS
Ownership & Management
Owners
Andrews County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit permianregional.com
Medicare data downloads
Original nursing home datasets
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