Perkins Country Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in KY · Below recommended RN staffing · $6,900 in fines · Very few deficiencies
What this means for your family
Perkins Country Manor is well-regarded for its small, homelike environment and attentive nursing care, which is excellent for residents seeking a personal touch. However, families should be aware of recent reports regarding aging infrastructure and should clarify all billing and insurance payment policies upfront to avoid potential financial disputes.
Google Reviews
Google Reviews
17 reviews on Google“Perkins Country Manor receives praise for its small, family-like atmosphere and dedicated nursing staff who are often described as kind and attentive. However, recent reviews highlight concerns regarding the facility's aging infrastructure and aggressive billing practices that prioritize immediate payment over insurance coordination.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like environment
- Attentive and compassionate nursing staff
- High-quality physical therapy services
- Engaging resident activities
Concerns
- Aggressive or inflexible billing and payment collection practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the intimate size of Perkins Country Manor with 32 residents, how do you ensure that staffing levels remain consistent to provide the level of care my loved one needs?
- 2I noticed the facility has a very warm, family-like atmosphere; how do you integrate new residents into your daily activity schedule to help them feel at home right away?
- 3Could you walk me through your billing and payment process so we have a clear understanding of the financial expectations and how you handle any billing inquiries?
- 4With your physical therapy services being a highlight for many, how do you tailor those programs to support the specific mobility goals of a resident?
- 5What protocols do you have in place for medical emergencies, and how do you keep families informed when a resident’s health needs change?
- 6Since your health inspection reports have noted specific areas for improvement, what steps is the leadership team currently taking to enhance the quality of care and safety protocols?
Personalized based on this facility's data
Key Review Excerpts
“The workers all treat me like a king. They answer my call light timely. I have developed relationships with the staff and they feel like my children.”
“The employees are so efficient and so willing to help. The food is great! Facility is always kept clean and looks very nice.”
“My regret is that they wouldn't wait to hear from my Ky insurance to make sure they'd receive payment. They would've been paid in full. However they wanted my disability check.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
12
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Perkins Country Manor has a mixed record with families filing complaints in 2025 about notification procedures during transfers and bed-hold policies. The facility shows recurring issues with medication labeling (cited twice) and fire safety systems, though all deficiencies have been corrected. While the volume isn't excessive, the recent complaint-triggered violations suggest visiting families should ask about communication practices regarding transfers and resident rights procedures.
Mar 18, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 20, 2025Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Feb 20, 2025Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nov 26, 2019Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 18, 2018Routine2
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Feb 20, 2025
$6,900
Ownership & Operations
Who Operates This Facility
Perkins Country Manor
for profit
Ownership & Management
Owners
Bracken Ky Opco Holdco LLC
Owner · Organization
Kasper, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit pcmanor.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.