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Nursing Home · Stone Mountain, GA
5610 New Bermuda Road, Stone Mountain, GA 30087
Map location from our source data
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 60 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Pebblebrook Health Center at Park Springs has a strong overall Medicare rating. Medicare reports an average of 0.84 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.1 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Pebblebrook Health Center at Park Springs is a visually impressive, well-maintained facility that many families praise for its beautiful grounds and active lifestyle options. However, recent reviews reveal significant concerns regarding administrative responsiveness, billing transparency, and the quality of care provided to residents, including reports of poor hygiene and unprofessional staff behavior.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are praised for being professional, multiple reports of disrespectful behavior and poor responsiveness significantly lower the score.
Multiple families reported extreme difficulty reaching staff or getting administrative issues resolved.
The facility is often described as beautiful and clean, but specific reports of soiled mattresses and poor housekeeping contradict this.
Multiple reviewers describe the food as excellent and appreciate the variety of dining venues.
Reviewers consistently highlight the active lifestyle and variety of activities available to residents.
Serious concerns were raised regarding the lack of safety monitoring and poor care for residents with dementia.
Several reviewers noted the high cost (8-10k/month) and expressed frustration over billing practices.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“When we took bedding off the bed to break it down for the move we found that the mattress cover and mattress were very soiled with urine and feces. There is absolutely no way a housekeeper changed linens on this bed and did not notice the stains!”
“This outstanding team gave us a true 5-star welcome and went above and beyond to make my uncle Don’s intake process smooth. They were extremely accommodating, communicative, and professional every step of the way.”
“I found this to be an understatement, the food was excellent and there is more than one place to dine. Most importantly was the medical care.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
4
measures
5
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that triggered recent inspections in 2025, revealing ongoing issues with food safety, infection control, accident prevention, and resident rights. The facility shows recurring problems with nutrition and dietary services across multiple surveys from 2022 to 2025, suggesting persistent challenges in this critical care area. While all deficiencies report correction dates, the pattern of repeated violations in food services and recent complaint-driven findings warrant careful consideration during any visit.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Pebblebrook Health Center at Park Springs
for profit
Owners
Cruden Capital LLC
Owner · Organization
Isakson/barnhart Retirement Development Co
Owner · Organization
Standard Park Springs LLC
Owner · Organization
White-Parkside Stone Mountain LLC
Owner · Organization
Michael Bright White Childrens Trust
Owner (parent company) · Organization
Ottley Properties, LLC
Owner (parent company) · Organization
Pitot Ottley, LLC
Owner (parent company) · Organization
Standard Mortgage Corporation
Owner (parent company) · Organization
Barnhart, David
Owner (parent company)
Isakson, Edwin
Owner (parent company)
Isakson, Kevin
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit parksprings.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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