Pavilion at Brandon Wilde
Strong Medicare quality ratings; families often praise beautiful, clean, and well-maintained campus. Still worth an in-person visit.
based on 111 Google reviews

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What this means for your family
Brandon Wilde is highly regarded for its beautiful campus and long-term care continuum, making it an excellent choice for those seeking a stable, upscale environment. However, because a few families have reported concerns regarding responsiveness during respite stays, we recommend asking specifically about current staffing ratios in the nursing wing during weekends and holidays.
Google Reviews
Google Reviews
111 reviews on Google“The Pavilion at Brandon Wilde is widely praised for its beautiful, well-maintained campus and a professional, caring staff that supports residents across multiple levels of care. While the vast majority of reviews are highly positive, a small number of families have expressed serious concerns regarding inconsistent staffing levels and responsiveness in the nursing and respite care units.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained campus
- Professional and attentive nursing and support staff
- Comprehensive continuum of care
- Strong rehab and therapy services
Concerns
- Inconsistent staffing and lack of responsiveness in nursing/respite care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful, expansive campus here at Brandon Wilde, how do you ensure residents stay engaged and connected with the broader community during their daily activities?
- 2I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your day-to-day operations and care planning?
- 3With your strong focus on rehab and therapy, how do you coordinate those specialized services with the nursing team to ensure consistent care throughout the day?
- 4We understand that staffing can fluctuate in any facility; what specific protocols do you have in place to ensure that residents receive timely assistance when they call for help?
- 5Regarding the recent health inspection findings, could you walk us through the steps you have taken to address those areas and improve your internal processes?
- 6How does your nursing staff handle medical emergencies or changes in a resident's condition during evening and weekend hours when the administrative team is off-site?
Personalized based on this facility's data
Key Review Excerpts
“The only complaint I have is that my cooking can never match the good food he got use to!😜”
“The support staff is wonderful but the medical staff reminds me of a great acute care hospital were they genuinely care for their patients.”
“The second time was horrible. They don’t check on the residents, don’t help when they need it. I will never let my mother stay there again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to 8 violations across multiple surveys. The most recurring issues involve medication management, care planning, and resident rights violations. While all deficiencies show correction dates, problems persist across surveys from 2022 through 2025, including repeated issues with medication services and resident dignity. Families should carefully evaluate whether recent corrections address the underlying care quality concerns.
Feb 20, 2025Routine9
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Nov 16, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 17, 2023Complaint7
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Sep 17, 2023Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jan 27, 2022Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Pavilion at Brandon Wilde
for profit
Chain Affiliation
Life Care Services
44 facilities nationwide
Chain avg rating: 4.0/5 · Rank 14 of 20
Ownership & Management
Owners
Lcs Brandon Wilde Jv LLC
Owner · Organization
Lcs Brandon Wilde Holdco LLC
Owner (parent company) · Organization
Lcs Holding Company LLC
Owner (parent company) · Organization
Lcs Management Holding Company, LLC
Owner (parent company) · Organization
Life Care Companies LLC
Owner (parent company) · Organization
Life Care Services Communities, LLC
Owner (parent company) · Organization
Mccarthy Group LLC
Owner (parent company) · Organization
Mccarthy Partners, LLC
Owner (parent company) · Organization
Mpm Senior Living Investors LLC
Owner (parent company) · Organization
Oak Investment Trust
Owner (parent company) · Organization
Oak Investment Trust II
Owner (parent company) · Organization
Rci Legacy Holdings LLC
Owner (parent company) · Organization
Redwood Holdings, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit brandonwilde.com
Medicare data downloads
Original nursing home datasets
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