Paul E Patton Eastern Ky Veterans Center
Strong Medicare quality ratings; families often praise dedicated care for veterans. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
Because the majority of reviews for this facility are star-only ratings without written context, it is difficult to gauge the day-to-day experience. I strongly recommend scheduling an in-person tour to observe staff interactions and cleanliness firsthand, as online feedback is insufficient for a thorough evaluation.
Google Reviews
Google Reviews
14 reviews analyzed“The Paul E Patton Eastern KY Veterans Center receives a high volume of star-only ratings, making it difficult to assess the quality of care through written feedback. While one reviewer explicitly praises the top-quality care provided to veterans, the lack of detailed qualitative data prevents a comprehensive assessment of daily operations.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated care for veterans
- Generally positive star ratings
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since this facility is a Veterans Center, how do you specifically tailor your daily programming to honor the unique backgrounds and service histories of your residents?
- 2With your impressive 5-star CMS staffing rating, how do you ensure that the dedicated care mentioned by families remains consistent across all shifts?
- 3What kind of daily activities or social outings do you organize to keep the residents engaged and connected with the community?
- 4In the event of a medical emergency during the night, what is the specific protocol for contacting the family and ensuring immediate care?
- 5How do you incorporate the specialized needs of veterans into the nutritional and meal planning for the 120 residents here?
- 6I noticed the facility has a very high health inspection rating; what specific daily practices do you use to maintain such high standards of cleanliness and safety?
Personalized based on this facility's data
Key Review Excerpts
“Veterans recieve the best, top quality care”
“Beautiful people there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Paul E Patton Eastern KY Veterans Center shows a strong record with only 4 deficiencies across 2 surveys and no complaints filed by families. Past issues in 2018 involved abuse/neglect reporting procedures and physical therapy care, while a recent 2024 deficiency addressed medical gas storage systems. All identified problems have been corrected by the facility, indicating responsive management and commitment to compliance.
Dec 6, 2024Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 17, 2018Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ownership & Operations
Who Operates This Facility
Paul E Patton Eastern Ky Veterans Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit veterans.ky.gov
Medicare data downloads
Original nursing home datasets
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