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Public Google reviewers rate this highly and often mention warm, family-oriented atmosphere. Schedule a visit to confirm the fit.
based on 19 Google reviews
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Public Google reviewers rate Passion and Caring Home for the Elderly highly. Reviewers highlight: warm, family-oriented atmosphere, hands-on, present owner. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Passion and Caring Home for the Elderly is highly regarded for its warm, family-like atmosphere and the hands-on involvement of the owner, Gena Payne. While reviewers consistently praise the staff's dedication and the quality of care provided, recent feedback highlights significant communication issues, specifically regarding difficulty reaching the facility by phone.
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Key Review Excerpts
“Ms. Payne is not just the owner, she is hands on and very present with her resident’s. She treats them like family.”
“A very professionally ran home for the aged that hasn’t had one case of covid during the pandemic! The food is excellent and the residents are happy and content!”
“P and C is a very loving and caring elderly facility 10 years ago they took care of my mom Ms Jackie in her last months and made her feel loved, And she was well taken care of.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has a history of various deficiencies ranging from medication documentation errors and maintenance issues (leaking faucets, broken windows) to administrative lapses in background checks and TB testing. While recent inspections show substantial compliance, older reports indicate significant concerns regarding resident record accuracy and facility accessibility.
The faucet on the sink in bathroom #1 was leaking.
Medication administration records (MAR) contained multiple 'holes' or missed documentation for Residents A, B, C, D, and E.
No deficiencies are reported in this inspection record.
The facility lacked a barrier-free bathroom; the first floor bathroom doorway did not meet minimum requirements for accessibility.
Inconsistencies found in capacity reporting (47 vs 45 beds) and floor plan discrepancies (unheated porches used as activity space, rooms used for storage instead of dining).
Hot water temperature regulation issues (report truncated).
Medication administration records (M.A.R.) for several residents were incomplete, specifically missing entries/initials for Glucophage and eye-drops.
Four resident records showed no evidence of required annual tuberculosis testing.
Garage windows were broken with shattered glass around the window frames.
Two employee records were reviewed and neither had a completed criminal background check.
Passion and Caring Home for the Elderly, LLC
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Official Website
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MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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