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Assisted Living

Parkwood Heights Senior Living Community

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

1340 Parkwood Drive, Macedon, NY 1450249 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
5.0/5

based on 18 Google reviews

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Parkwood Heights Senior Living Community Assisted Living in Macedon, NY — Street View
Street View

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What this means for your family

Parkwood Heights is highly regarded for its supportive staff and active community life, making it a strong candidate for independent or assisted living. Because all provided reviews are overwhelmingly positive, we recommend scheduling a tour to observe staff-resident interactions firsthand and asking specifically about the transition support for new residents.

Google Reviews

Google Reviews

18 reviews on Google
Parkwood Heights Senior Living Community is consistently praised by families and residents for its warm, welcoming atmosphere and high-quality staff. Reviewers frequently highlight the excellent dining services, diverse activities, and the ease of the transition process for new residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean9.0Activities9.0MedsN/AMemoryN/AComms10.0Value9.0

Strengths

  • Warm, attentive, and professional staff
  • High-quality dining and food services
  • Engaging activities and field trips
  • Well-maintained and comfortable living units

Rating Trends

Tap a year to see what changed

2345.02018(8)5.02020(4)5.02024(2)5.02025(12)5.02026(5)

Distribution · 31 analyzed

5
31
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How They Respond to Reviews

61%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
  • 2With your community size of 49 residents, how do you ensure that the dining experience remains personalized and high-quality for everyone?
  • 3The reviews frequently mention your engaging field trips; could you tell me more about how you plan these outings to keep residents active and connected?
  • 4Since your living units are noted for being so well-maintained, what is your process for handling maintenance requests to ensure residents stay comfortable?
  • 5Given the warm and professional reputation of your staff, how do you foster that specific culture of attentiveness as you bring on new team members?
  • 6In the event of a medical concern, how does your staff coordinate care and communicate updates to family members to ensure peace of mind?

Personalized based on this facility's data


Key Review Excerpts

They absolutely love the people, staff, food (quality, quantity and service), activities and more.

Child of residents · 2026★★★★★

The care that my mom receives far exceeded my expectations. The staff are well trained, responsive and always smiling.

Child of resident · 2025★★★★★

The maintenance crew is friendly, responsive, reliable, efficient and capable.

Resident · 2024★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

3total

Key Findings

No violations found in inspection history

Dec 18, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 14, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 11, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkwood Heights LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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