Parkview Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 83 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in Texas · Below recommended RN staffing · $50,297 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its cleanliness and the compassion of its administrative team during the admissions process. However, families should be extremely vigilant about night-shift staffing levels and ensure that medical requests are being addressed promptly, as multiple reports indicate delays in care.
Google Reviews
Google Reviews
83 reviews on Google“Families often praise the facility for its clean, well-maintained environment and the compassionate, professional administrative and nursing staff. However, there are serious, recurring allegations regarding inadequate staffing levels, particularly on night shifts, and instances of resident neglect or slow response to medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate administrative and admissions staff
- Professional and attentive nursing care
- Pleasant and inviting atmosphere
Concerns
- Inadequate staffing levels and slow response times (mentioned by 4 reviewers)
- Issues with resident hygiene and personal grooming (mentioned by 2 reviewers)
- Loss of personal items from resident rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how welcoming and professional your admissions and administrative team is; how do you help new families transition into the community?
- 2Since we want to ensure our loved one stays well-groomed and comfortable, what specific routines do your caregivers follow for daily personal hygiene and dressing?
- 3With the recent feedback regarding dining, what steps are being taken to improve the variety and quality of the meals served to residents?
- 4How do you manage staffing during the night or weekend shifts to ensure that call bells are answered quickly and residents are never left waiting?
- 5What protocols do you have in place to ensure that residents' personal belongings and room items are kept secure and accounted for?
- 6In the event of a sudden medical change or an emergency after hours, how is the nursing staff notified and what is the immediate response process?
Personalized based on this facility's data
Key Review Excerpts
“The staff went above and beyond to help us; explain our options in detail - and admit us efficiently into the home.”
“Not real happy about my father’s care right now. It is going on 3 hours of him waiting on a blood draw and x-ray after saying that he was short of breath and felt like he had pneumonia.”
“The staff that I interacted with were very nice and professional. When you walk in it doesn’t smell of bleach or pine Sol which is very nice. Not trying to mask filth.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 10 deficiencies, including serious concerns about resident protection from abuse and neglect that recurred in 2024 and 2025. The facility shows persistent problems with fire safety systems, food safety, and medication management across multiple surveys. While all deficiencies show correction dates, the pattern of repeated issues in critical care areas suggests ongoing challenges with maintaining consistent standards.
Feb 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 20, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 4, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 7, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 3, 2025Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jul 31, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Feb 20, 2026
$22,320
Fine
Nov 20, 2025
$10,523
Fine
May 7, 2025
$10,361
Fine
Feb 5, 2024
$29,575
Ownership & Operations
Who Operates This Facility
Maverick County Hospital District
for profit
LOCKHART NURSING AND REHAB CENTER LLC
SANDRA K LANTZ
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 9 of 21
Ownership & Management
Owners
Maverick County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit parkviewnursinghc.com
Medicare data downloads
Original nursing home datasets
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