Parkview Healthcare
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 91 Google reviews

Watch Parkview Healthcare
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (31 vs median 10)
Bottom 25% in MO · Below recommended RN staffing · $85,819 in fines · Abuse citation
What this means for your family
While recent management changes have clearly improved the experience for some, the facility still faces recurring, serious reports of hygiene issues and pest infestations. If you consider Parkview, perform an unscheduled visit to check the cleanliness of rooms and observe staff-resident interactions firsthand, and ask management specifically how they are addressing the ongoing pest and sanitation concerns mentioned by multiple families.
Google Reviews
Google Reviews
91 reviews on Google“Parkview Healthcare has undergone significant management changes since 2022, leading to a polarized reputation among families. While some reviewers praise the new administration and dedicated staff for creating a supportive, family-like environment, others report severe, ongoing issues including poor hygiene, pest infestations, and neglect of basic resident needs. Families considering this facility should be aware of these starkly contrasting experiences and conduct a thorough, unscheduled visit.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring nursing staff
- Responsive new management team
- Improved atmosphere and communication
- Successful rehabilitation outcomes
Concerns
- Pest infestations (mice, roaches, bed bugs) (mentioned by 5 reviewers)
- Poor hygiene and cleanliness (feces in rooms, strong odors) (mentioned by 7 reviewers)
- Theft of resident personal belongings (mentioned by 3 reviewers)
- Inadequate staffing or slow response times (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has undergone recent management changes; could you share how these updates have impacted the daily cleanliness and hygiene standards in resident rooms?
- 2Given the recent focus on improving communication, what is the best way for our family to stay updated on our loved one’s care and medication management?
- 3I see that you are very active in responding to feedback online; how do you currently track and resolve concerns regarding the security of personal belongings in resident rooms?
- 4With the recent emphasis on rehabilitation outcomes, what specific daily activities or programs are in place to keep residents engaged and active outside of their clinical care?
- 5How does your team currently manage facility-wide pest control, and what is your protocol for ensuring a sanitary environment for all residents?
- 6Regarding the staffing levels, what steps are being taken to ensure that residents receive timely assistance when they use their call lights or need help with daily tasks?
Personalized based on this facility's data
Key Review Excerpts
“The building is old but it’s clean. The staff is really nice and very helpful and very accommodating.”
“I came to parkview as a resident in Feb of 2023! I had recently had 5 surgeries prior to arriving. It’s now Oct 2023 and I’ve made a full recovery. Thanks to the administration, nursing staff, and all departments.”
“The facility itself isn’t much to be desired but the nurses and CNAS are wonderful with my brother.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Parkview Healthcare has concerning patterns of recurring safety issues and family complaints. The facility struggles most with resident safety and accident prevention, medication management, and infection control—problems that have persisted across multiple years and surveys. Families have filed complaints triggering nearly two dozen violations, including recent issues with abuse protection and call system failures. While the facility reports corrections for cited problems, the repeated nature of core safety deficiencies suggests ongoing challenges with maintaining consistent quality care standards.
Mar 23, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 17, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 18, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Mar 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 21, 2025Routine45
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal Penalties
Fine
Sep 5, 2023
$13,762
Fine
Aug 14, 2023
$4,587
Fine
Jul 24, 2023
$13,762
Ownership & Operations
Who Operates This Facility
Parkview Healthcare
for profit
Ownership & Management
Owners
Cor Healthcare Partners LLC
Owner · Organization
Goldberg, Nathan
Owner (parent company)
Insel, David
Owner (parent company)
Navas-Migueloa, Luis
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit parkviewkc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Northland Rehabilitation & Health Care Center
3.4 miNursing Home · Kansas City, MO
Maywood Terrace Living Center
3.6 miNursing Home · Independence, MO
Rosewood Rehab and Healthcare Center
4.8 miNursing Home · Independence, MO
Mccrite Plaza at Briarcliff Skilled Facility
5.3 miNursing Home · Kansas City, MO
Ignite Medical Resort Rainbow Boulevard, LLC
6.3 miNursing Home · Kansas City, KS
Carmel Hills Wellness & Rehabilitation
6.5 miNursing Home · Independence, MO