Parkview Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (66%)
Bottom 25% in OH · Below recommended RN staffing · Below chain average · $91,637 in fines
What this means for your family
While the facility's physical therapy program is highly regarded for short-term recovery, the recent trend of negative reviews regarding neglect and slow response times is concerning. Families should conduct an in-person visit to observe staff responsiveness to call lights and inquire directly about the facility's discharge policies and management oversight.
Google Reviews
Google Reviews
35 reviews on Google“Parkview Care Center is a small facility that receives polarized feedback, with many reviewers praising the staff's friendliness and the effectiveness of the short-term rehabilitation program. However, several families have raised serious concerns regarding neglect, poor communication, slow response times to call lights, and issues with facility cleanliness and management practices.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term physical therapy
- Small, home-like environment
- Friendly and welcoming staff members
Concerns
- Neglect and slow response to call lights (mentioned by 2 reviewers)
- Poor food quality and resident hunger (mentioned by 2 reviewers)
- Management and administrative issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's smaller size of 38 residents, how do you ensure that staff are consistently available to respond to call lights in a timely manner?
- 2I noticed that management and administration have been areas of focus; could you share how your leadership team is currently working to improve communication with families?
- 3Since physical therapy is a noted strength here, how do you integrate those rehabilitation services into the daily routines of long-term residents?
- 4I see that you actively respond to feedback online; how do you use that input to make tangible changes to the quality of life or dining experiences for residents?
- 5With 14 recent state health violations, what specific steps has the facility taken to address those concerns and improve the overall environment for residents?
- 6Could you walk me through how the kitchen team handles nutritional needs and resident preferences to ensure everyone is satisfied with their meals?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team was amazing!! My right femur was smashed and they had me ready to go home in 4 weeks.”
“She puts her call light on and waits and waits for someone to answer it. Sometimes they come in, shut the light off and never comes back.”
“My grandmother went here for 'rehab' when she broke her foot. They left her in the bed without proper care for her foot which is now crooked for be left that way almost the entire time she was there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring care problems, with many families filing complaints that triggered inspections. The most frequent issues involve medication management, infection control, and basic care delivery including wound care and nutrition. While all deficiencies show correction dates, problems persist across multiple years, particularly with medication errors, infection prevention, and ensuring residents receive proper treatment according to their care plans.
Apr 20, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 13, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 20, 2025Complaint2
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Oct 9, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 13, 2025Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Federal Penalties
Fine
Jul 22, 2025
$46,056
Fine
May 20, 2024
$91,637
Ownership & Operations
Who Operates This Facility
Parkview Care Center
for profit
Chain Affiliation
Aom Healthcare
20 facilities nationwide
Chain avg rating: 2.6/5 · Rank 16 of 20
Ownership & Management
Owners
Serenity Equity Holdings LLC
Owner · Organization
Zw Aom Re LLC
Owner · Organization
Goldstein, Jeffrey
Owner
Sherman, Alexander
Owner
Horowitz, Zaleman
Owner (parent company)
Wagschal, Zalman
Owner (parent company)
Weinberger, David
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit parkviewcarecenteroffremont.com
Medicare data downloads
Original nursing home datasets
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