Parkview Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 5)
Below average in IA · Low staff turnover (stable workforce) · Worst in OSBYCORP chain · No penalties on record
What this means for your family
Given the serious reports of medication errors and hygiene issues, this facility requires extreme caution. If you are considering this center, you must conduct a thorough, unannounced tour and specifically ask for their current protocols regarding medication administration and staff-to-resident ratios.
Google Reviews
Google Reviews
5 reviews on Google“Parkview Care Center faces significant criticism regarding clinical safety and staffing levels, with reports of medication errors and poor hygiene practices. While some older reviews mention caring staff, the most recent detailed feedback highlights serious concerns about the quality of care and management oversight.”
Quality Themes
Tap a score for detailsStrengths
- Caring staff (historical)
- Good people (historical)
Concerns
- Severe understaffing and overworked employees (mentioned by 2 reviewers)
- Poor medication management and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some past mentions of the staff being wonderful people; how do you ensure they have enough support to maintain that high level of care during busy shifts?
- 2Could you walk me through your specific protocols for medication administration and how you double-check for accuracy?
- 3What steps are being taken right now to improve the cleanliness of the resident rooms and common areas?
- 4How would you describe the current dining experience, and are there any upcoming changes to the meal service or menu variety?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and getting care?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Seen pills dropped on floor and nurse picked then up and still gave to patient. Nurse gave a shot to wrong patient. The person carrying water glass to a patient had finger in glass”
“Severely understaffed and what staff there is is extremely overworked. With absolutely no appreciation or help from management. Food, living conditions poor.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
4
measures
4
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints that triggered inspections, raising concerns about care quality and safety oversight. The facility shows recurring problems with fire safety systems, food service quality, and infection control across multiple surveys. While all deficiencies have been corrected according to facility reports, the pattern of repeated issues in the same areas suggests ongoing operational challenges that families should investigate during visits.
Oct 9, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jul 3, 2025Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 15, 2024Routine6
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Apr 22, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 19, 2024Routine18
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Feb 19, 2024Complaint7
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Feb 19, 2026OtherClean
Fed violations: 0, State violations: 0
Dec 10, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 9, 2025ComplaintClean
Fed violations: 1, State violations: 0
Jul 29, 2025InspectionClean
Fed violations: 0, State violations: 0
Jul 3, 2025InspectionClean
Fed violations: 8, State violations: 0
Oct 1, 2024InspectionClean
Fed violations: 0, State violations: 0
Aug 15, 2024InspectionClean
Fed violations: 2, State violations: 0
May 8, 2024ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Parkview Care Center
for profit
Chain Affiliation
Osbycorp
2 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 2 (Worst)
Ownership & Management
Owners
Osby, Edmund
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit osbycorp.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.