Parkside Suites/parkside at North East

Cameras are in use in the main halls of the secured dementia care unit, but no signage is posted indicating video surveillance is in progress.

A direct care staff member did not receive required training in Medication Self-Administration during the 2024 training year.

Multiple staff members failed to receive required annual training in Resident Rights, Falls and Accident Prevention, and Fire Safety during the 2024 training year.

The facility failed to conduct fire drills during sleeping hours at the required six-month interval.

Prescription medication labels contained instructions that did not match the prescribed dosage and administration orders.

A resident was subjected to physical mistreatment when another resident grabbed and squeezed their breast during a dining room incident.

The resident's initial assessment failed to address a known history of problematic behavior and sexually inappropriate acts noted in the preadmission screening.

The resident's initial support plan was not updated to include recent incidents of inappropriate physical behavior.

The home failed to report an incident of suspected staff on resident abuse to the Area on Aging.

A staff member involved in an alleged abuse incident returned to work without an approved plan of supervision.

The home failed to report an incident of suspected staff on resident abuse to the Department within the required timeframe.

A resident's support plan was not updated to reflect additional supervision and redirection services required by their assessment.

The home failed to report an incident involving the unauthorized administration of medication and subsequent resident vomiting to the Department within 24 hours.

Staff were observed using a dropper to administer unprescribed CBD oil to a resident via apple juice, and text messages indicated staff were conspiring to bring in additional unprescribed medications.

The home failed to follow prescriber's orders as a prescribed anxiety medication was not administered to a resident because it was unavailable in the home.

A resident was not administered prescribed pain medication as directed from 9/20/24 through 9/23/24.

The resident's support plan was not updated to reflect new behavioral/cognitive needs regarding aggression observed in September.

The home failed to immediately report a suspected resident abuse incident involving staff physically restraining a resident to change their clothes to the local Area Agency on Aging.

The home failed to report an incident involving physical restraint and resident distress to the Department's regional office or complaint hotline within 24 hours.