Parkside Post Acute and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (6 vs median 5.0)
Bottom 25% in GA · Below recommended RN staffing · Above average staffing · Low staff turnover (stable workforce) · Worst in WELLINGTON HEALTH CARE SERVICES chain · $8,512 in fines
What this means for your family
This facility has a strong reputation for physical and occupational therapy, which many residents find highly beneficial for recovery. However, due to consistent reports of slow response times to patient calls and communication gaps, we strongly advise families to visit frequently and maintain active oversight of their loved one's daily care.
Google Reviews
Google Reviews
81 reviews on Google“Parkside Post Acute and Rehabilitation receives highly polarized feedback, with many families praising the dedicated physical therapy team and specific nursing staff for their compassionate care. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call buttons, and poor communication from administrative staff. Families should be aware that experiences appear to vary greatly depending on the specific unit and staff members assigned.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing/CNA staff
- Warm and welcoming environment
- Proactive communication from specific care teams
Concerns
- Slow response times to call buttons and patient requests (mentioned by 8 reviewers)
- Neglect and poor hygiene standards (e.g., bedsores, soiled clothing) (mentioned by 6 reviewers)
- Difficulty reaching administration or getting return calls (mentioned by 5 reviewers)
- Loss or theft of personal belongings and clothing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy teams here; how do you tailor those programs to meet a resident's specific recovery goals?
- 2How do you ensure that call buttons are answered promptly, especially during busy shift changes?
- 3What specific protocols are in place to ensure consistent hygiene and cleanliness for residents throughout the day?
- 4How does the nursing team manage medication administration to ensure everything is accurate and timely?
- 5What is the best way for family members to stay in touch with the care team if we have questions or need an update?
- 6How do you handle the tracking and security of personal belongings to prevent items from getting lost?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff should apply for sainthood for my first 10 days I was a cwazy man... my wound nurse, Jazzmin was da best ever... Jazzmins skills , communication, follow ups were da best”
“Every single staff member from the moment we walked thru the doors,from administrative to nursing care to dietitian to therapists were the perfect combination of skilled and kind. They run a tight ship, and every single question and concern we had was always addressed immediately.”
“The facility is not fancy, but the nurses, aids, and housekeeping staff cared for my dad after his stroke and as his capabilities diminished. In his nine months in bed, he never had one bedsore.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies in resident safety, communication with families, and bathroom care. The facility has persistent issues with fire safety systems across multiple years, along with recurring problems in medication management and resident rights. While all deficiencies show correction dates, the pattern of repeated fire safety violations and complaint-driven findings suggests ongoing operational challenges that families should investigate further during visits.
Aug 7, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 24, 2024Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 24, 2024Routine7
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Apr 1, 2022Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 13, 2018Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Federal Penalties
Fine
Mar 24, 2024
$4,256
Fine
Mar 24, 2024
$4,256
Ownership & Operations
Who Operates This Facility
Parkside Post Acute and Rehabilitation
for profit
Chain Affiliation
Wellington Health Care Services
14 facilities nationwide
Chain avg rating: 1.7/5 · Rank 7 of 13 (Worst)
Ownership & Management
Owners
Whs Aps Holding Company II, LLC
Owner · Organization
Andwell Investments, LLC
Owner (parent company) · Organization
Parkwell Investments, LLC
Owner (parent company) · Organization
Staffwell Investments, LLC
Owner (parent company) · Organization
Wellington Healthcare Services- Aps I, LLC
Owner (parent company) · Organization
Whs Aps Holding Company I, LLC
Owner (parent company) · Organization
Andrews, James
Owner (parent company)
Stafford, Annette
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit parksidepar.com
Medicare data downloads
Original nursing home datasets
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