Park View Health Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
Park View Health Center is often praised for its clean environment and engaging activities, making it a comfortable setting for long-term residents. However, families should be extremely cautious regarding discharge planning; ensure you are personally involved in the transition process and verify all home care arrangements yourself, as recent reports indicate significant failures in this area.
Google Reviews
Google Reviews
18 reviews on Google“Park View Health Center receives praise for its clean facility, friendly staff, and engaging activities, with several families expressing high satisfaction with long-term care. However, recent reviews highlight significant concerns regarding discharge planning and communication, with reports of patients being sent home without necessary medical equipment or proper follow-up care. Families should be aware of a potential disconnect between the quality of daily care and the administrative processes surrounding patient transitions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and caring nursing staff
- Engaging activities and music programs
- Positive experiences with long-term care
Concerns
- Poor discharge planning and lack of home care coordination (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's high CMS staffing rating, how do you ensure that staff members have enough time to maintain consistent communication with families regarding a resident's daily progress?
- 2I noticed that some families have experienced challenges with the transition back home; could you walk me through your process for discharge planning and how you coordinate care for those returning to a home setting?
- 3With your strong focus on music programs and activities, could you tell me more about how you tailor these social opportunities to meet the specific interests and personality of a new resident?
- 4Since your facility maintains a 5-star health inspection rating, what specific protocols do you have in place to ensure that high standard of safety and cleanliness is upheld on a daily basis?
- 5In the event of a sudden medical change or emergency, what is your specific protocol for notifying family members and coordinating with local medical providers?
- 6How does your nursing team balance the high level of care required for long-term residents while also ensuring that family members feel well-informed and supported throughout their loved one's stay?
Personalized based on this facility's data
Key Review Excerpts
“The staff is friendly and caring in not always the easiest of situations. The facility is clean and kept up. Nice activities and wonderful music for all to enjoy.”
“My dad has been there for a year and he loves it. Staff is great and so many things for the residents to do. Clean and very friendly.”
“Not happy with my dad's stay/discharge. Social worker told us everything was set up, it wasn't. The place she sent the PT and OT referral couldn't do it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with a long-term catheter
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park View Health Center has recurring deficiencies across multiple surveys, with families filing complaint reports about food safety and infection control issues. The facility shows persistent problems with fire safety systems, electrical systems, and infection prevention, with some issues like sprinkler maintenance and medical gas storage appearing repeatedly across different survey dates. While all deficiencies show correction dates, the pattern of recurring safety and infection control violations across 5 surveys suggests ongoing operational challenges families should carefully consider.
Apr 16, 2025Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Aug 22, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 6, 2024Routine5
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 12, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 15, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Park View Health Center
government
Ownership & Management
Owners
County of Winnebago
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit co.winnebago.wi.us
Medicare data downloads
Original nursing home datasets
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