Park Regency Care Center
Strong Medicare quality ratings; families often praise warm and attentive caregiving staff. Still worth an in-person visit.
based on 23 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a warm, community-oriented environment, particularly for those needing memory care. The staff and administration are consistently praised for their compassion and transparency. While recent reviews are less glowing, the long-standing history of high praise suggests a reliable level of care.
Google Reviews
Google Reviews
23 reviews on GoogleβPark Regency Care Center is highly regarded by families for its warm, homelike atmosphere and a staff that treats residents like family. Reviewers frequently praise the attentive administration and the facility's ability to provide specialized memory care. While most feedback is overwhelmingly positive, a few recent reviews suggest a more neutral experience regarding the facility's suitability.β
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive caregiving staff
- Compassionate and professional administration
- Engaging activities and community atmosphere
- Affordable pricing compared to in-home care
- Specialized memory care services
Rating Trends
Tap a year to see what changed
Distribution Β· 61 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses that vary only slightly depending on the star rating. While they use the reviewer's name, the core messaging is a set of pre-written scripts that do not engage with the specific details of the reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth and attentiveness of your caregiving staff; how do you ensure that level of personal connection is maintained with every resident?
- 2It's great to see the administration is so involved in the community; how often do the leadership team interact directly with residents and their families?
- 3What specific types of engaging activities or community events are planned to keep the residents socially active each week?
- 4How do you manage staffing levels during overnight shifts or weekends to ensure everyone receives consistent care?
- 5Could you walk us through the protocol for handling a medical emergency or sudden change in a resident's health after hours?
- 6For residents who may need extra support, what specific features of your memory care services help them feel safe and engaged?
Personalized based on this facility's data
Key Review Excerpts
βIn the short period of time she was there, the caregivers, residents and Administrators made her feel at home and cared for her, like she was family.β
βThe Food is great they have the best chefsπ I would recommend this place to everybody!!β
βThe facility was neat, clean and you could tell they generally cared for their patients! Ryan even called them by their first name.β
Staffing
Staffing Hours
per resident/day Β· Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages Β· 17 measures
13
measures
4
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback Β· Medicare 2026
Park Regency Care Center has significant ongoing compliance issues, with 16 complaint-triggered deficiencies indicating families have reported problems. The facility struggles most with safety and accident prevention (cited repeatedly across multiple surveys), medication management errors, and food safety violations. While all deficiencies show correction dates, the persistence of safety issues across recent surveys in 2024-2025 suggests systemic problems that families should carefully evaluate before placement.
Dec 12, 2025Routine20
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 27, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 10, 2024Routine13
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Ownership & Operations
Who Operates This Facility
Park Regency Care Center
for profit
Chain Affiliation
David Johnson
46 facilities nationwide
Chain avg rating: 3.2/5 Β· Rank 22 of 45
Ownership & Management
Owners
Park Regency Care LLC
Owner Β· Organization
Johnson, Frank
Owner
Marmur, Eli
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit parkregencyretirement.com
Medicare data downloads
Original nursing home datasets
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