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Nursing HomeMedicaid

Park Regency Care Center

Strong Medicare quality ratings; families often praise warm and attentive caregiving staff. Still worth an in-person visit.

1770 W. La Habra Blvd., Los Nietos Β· La Habra, CA 9063199 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 23 Google reviews

5
4
3
2
1
Park Regency Care Center Nursing Home in La Habra, CA β€” Street View
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What this means for your family

This facility is an excellent choice for families seeking a warm, community-oriented environment, particularly for those needing memory care. The staff and administration are consistently praised for their compassion and transparency. While recent reviews are less glowing, the long-standing history of high praise suggests a reliable level of care.

Google Reviews

Google Reviews

23 reviews on Google
β€œPark Regency Care Center is highly regarded by families for its warm, homelike atmosphere and a staff that treats residents like family. Reviewers frequently praise the attentive administration and the facility's ability to provide specialized memory care. While most feedback is overwhelmingly positive, a few recent reviews suggest a more neutral experience regarding the facility's suitability.”

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean9.0Activities8.0MedsN/AMemory9.0Comms10.0Value9.0

Strengths

  • Warm and attentive caregiving staff
  • Compassionate and professional administration
  • Engaging activities and community atmosphere
  • Affordable pricing compared to in-home care
  • Specialized memory care services

Rating Trends

Tap a year to see what changed

234'16(2)'18(3)'20(9)'22(3)'24(6)'26(3)

Distribution Β· 61 analyzed

5
57
4
0
3
4
2
0
1
0
⚑12 reviews posted between Oct 16, 2019 – Oct 18, 2019 Β· 12 were 5-star

How They Respond to Reviews

30%response rate
Generic

The owner uses highly repetitive, templated responses that vary only slightly depending on the star rating. While they use the reviewer's name, the core messaging is a set of pre-written scripts that do not engage with the specific details of the reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the warmth and attentiveness of your caregiving staff; how do you ensure that level of personal connection is maintained with every resident?
  • 2It's great to see the administration is so involved in the community; how often do the leadership team interact directly with residents and their families?
  • 3What specific types of engaging activities or community events are planned to keep the residents socially active each week?
  • 4How do you manage staffing levels during overnight shifts or weekends to ensure everyone receives consistent care?
  • 5Could you walk us through the protocol for handling a medical emergency or sudden change in a resident's health after hours?
  • 6For residents who may need extra support, what specific features of your memory care services help them feel safe and engaged?

Personalized based on this facility's data


Key Review Excerpts

β€œIn the short period of time she was there, the caregivers, residents and Administrators made her feel at home and cared for her, like she was family.”

Long-term resident's family Β· 2023β˜…β˜…β˜…β˜…β˜…

β€œThe Food is great they have the best chefs😊 I would recommend this place to everybody!!”

Long-term resident's family Β· 2020β˜…β˜…β˜…β˜…β˜…

β€œThe facility was neat, clean and you could tell they generally cared for their patients! Ryan even called them by their first name.”

Prospective resident's family Β· 2019β˜…β˜…β˜…β˜…β˜…
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day Β· Medicare 2026
RN Hours
0.37hrs
49%
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages Β· 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Mixed Results

4

measures

Long-Stay Residents
🚢

Residents whose walking got worse

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
15.3%
CA
10.5%
Orange
9.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
19.4%
CA
10.7%
Orange
9.8%
πŸ›οΈ

Residents needing more daily help over time

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
14.4%
CA
10.4%
Orange
9.6%
πŸ’Š

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.5%
CA
11.7%
Orange
9.1%
πŸ’‰

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Orange
98.6%
πŸ’Š

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.9%
Mixed vs Avgs
Here
13.9%
US
19.5%
CA
13.7%
Orange
12.8%
Short-Stay Residents (Rehab / Post-Acute)
πŸ’‰

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.4%
πŸ’‰

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
79.8%
CA
93.2%
Orange
94.6%
πŸ’Š

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback Β· Medicare 2026

22deficiencies
Above state avg (15.4)
16 complaint-triggered

Park Regency Care Center has significant ongoing compliance issues, with 16 complaint-triggered deficiencies indicating families have reported problems. The facility struggles most with safety and accident prevention (cited repeatedly across multiple surveys), medication management errors, and food safety violations. While all deficiencies show correction dates, the persistence of safety issues across recent surveys in 2024-2025 suggests systemic problems that families should carefully evaluate before placement.

Dec 12, 2025Routine
20
0700Potential for harm Β· PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0812Potential for harm Β· PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm Β· PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm Β· IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0554Potential for harm Β· IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm Β· IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0604Potential for harm Β· IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0605Potential for harm Β· IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm Β· IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm Β· IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0909Potential for harm Β· IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0363Potential for harm Β· IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0641Minimal Β· PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Minimal Β· PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Minimal Β· PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 27, 2025Complaint
2
0656Potential for harm Β· IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Minimal Β· PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 12, 2025Complaint
1
0686Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 27, 2025Complaint
1
0689Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 5, 2024Complaint
1
0689Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 10, 2024Routine
13
0558Potential for harm Β· IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm Β· IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm Β· IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0689Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0697Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm Β· IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm Β· IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0842Potential for harm Β· IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0031Minimal Β· WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Regency Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

David Johnson

Chain Size

46 facilities nationwide

Chain avg rating: 3.2/5 Β· Rank 22 of 45

Ownership & Management

Owners

Park Regency Care LLC

Owner Β· Organization

Johnson, Frank

Owner

Marmur, Eli

Owner

Key personnel

Johnson, FrankOfficer / DirectorPark Regency Care LLCManagerCasem, JustinManagerDehghanmanesh, AdrianManagerJohnson, FrankManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources β€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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