Park Place Nursing Facility
Strong Medicare quality ratings; families often praise exceptional transportation services. Still worth an in-person visit.
based on 577 Google reviews
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What this means for your family
Choosing Park Place Nursing Facility means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: exceptional transportation services and compassionate and dedicated cnas. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
577 reviews on Google“Families considering Park Place Nursing Facility will find high praise for the transportation services and the compassion of individual CNAs and therapists. However, there are serious, critical reports regarding medication errors, lack of accountability, and delayed response times for high-risk residents.”
Quality Themes
Strengths
- Exceptional transportation services
- Compassionate and dedicated CNAs
- Effective physical therapy and rehab programs
- Clean and well-maintained facility
- Engaging activities and events
Concerns
- Medication administration errors and delays (mentioned by 2 reviewers)
- Slow response times for nurse calls/assistance (mentioned by 2 reviewers)
- Lack of staff accountability and communication (mentioned by 2 reviewers)
- Disputes regarding insurance and daily rates
Rating Trends
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
- 2Given the current staffing levels, what specific protocols are in place to ensure that nurse call buttons are answered promptly?
- 3Can you walk me through your medication management process and what safeguards are in place to ensure accuracy and timely delivery?
- 4Since your rehab and physical therapy programs are so well-regarded, how do you integrate those services into the daily routine for residents who aren't in active therapy?
- 5How do you handle billing and insurance inquiries to ensure families have a clear understanding of daily rates and any potential changes?
- 6With such a wide variety of activities and events, how do you help new residents get involved and feel connected to the community during their first few weeks?
Personalized based on this facility's data
Key Review Excerpts
“Lisa in Transportation is a rock star! She jumped through hoops to manage my mother's transport to her Dr's appointments. With Mom being in a facility over an hour away from her providers, she saved me over 4 hours of drive time each appointment.”
“My mother was here after a surgery and they didn’t even give her medications as directed. We would have to CALL and ask them to administer it & then be䣵 be told a specific nurse had to be on shift & once 4pm hits there’s no one there!”
“Carolyn Malcom is hands down the best CNA at Park Place. My father can be very high maintenance partly because of his dementia, partly because that’s his personality. Carolyn handles all his needs with such grace and patience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park Place has a mixed inspection record with 15 deficiencies across 4 surveys, including 2 complaint-triggered investigations where families filed reports about abuse and neglect concerns. The most recurring issues involve care planning, medication management, and fire safety systems. While all deficiencies show correction dates, the pattern of repeat problems in care planning and the serious complaint about hiring practices with abuse findings warrant careful consideration during your visit.
Apr 10, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Feb 28, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Jan 20, 2023Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Sep 17, 2021Routine2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Ownership & Operations
Who Operates This Facility
Park Place Nursing Facility
for profit
Chain Affiliation
Michael Feist
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 4 of 7
Ownership & Management
Owners
Park Place Operations Holdings LLC
Owner · Organization
Murray, Elmer
Owner
Park Place Operations Holdings Parent LLC
Owner (parent company) · Organization
Feist, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
577 reviews from families & visitors
Official Website
Visit parkplacenursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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