Paris Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate individual nursing staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
While some families report excellent experiences with specific staff members, the facility has faced serious allegations regarding medical oversight and communication during end-of-life care. If you are considering this center, we strongly recommend asking for a detailed policy on how families are notified during medical emergencies and conducting an unannounced tour to personally assess the cleanliness of the living areas.
Google Reviews
Google Reviews
19 reviews on Google“Paris Health and Rehabilitation Center receives highly polarized feedback, with some families praising individual staff members for their compassion and others reporting severe failures in care. Critical concerns include allegations of poor facility cleanliness, failure to follow medical orders, and inadequate communication regarding end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nursing staff
- Supportive and understanding administrative leadership
- Effective rehab therapy services
Concerns
- Poor facility cleanliness and gloomy environment (mentioned by 2 reviewers)
- Inadequate communication during critical medical events (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s great to see how much the leadership team engages with the community; how does the administration stay involved with the day-to-day care of the residents?
- 2We’ve heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of personal care remains consistent across all shifts?
- 3What specific steps are being taken to ensure the facility is kept bright, clean, and welcoming for the residents?
- 4In the event of a sudden medical change or an emergency, what is the specific process for ensuring the family is notified immediately and kept in the loop?
- 5How do you manage medication administration to ensure there are no gaps or errors in a resident's routine?
- 6What kind of daily activities or social programs are available to help residents stay engaged and active during their stay?
Personalized based on this facility's data
Key Review Excerpts
“This place has wonderful and caring staff! They would give you the shirt off their back if they could. Debbie is an awesome and fantastic nurse who took care of my daddy for four years until he passed away this year.”
“The residents in this facility are living in deplorable conditions. Doctors orders were not followed for my loved one. It was a horrible experience and we removed our loved one.”
“They already was prepping him to pass and said he's almost gone.They inform me he's almost passed and no one had the time to come get me and none was rushing to save him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Paris Health and Rehabilitation Center has consistent issues with food service appearing in every survey from 2022-2024, plus recurring problems with safety hazards and fire safety systems. Families have filed complaints about living conditions and daily care assistance, indicating ongoing concerns. While all deficiencies show correction dates, the repeated patterns across multiple surveys suggest systemic challenges that families should carefully consider before choosing this facility.
Mar 5, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Mar 5, 2026Routine5
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Oct 10, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 8, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 4, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Aug 4, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Paris Health and Rehabilitation Center
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 35 of 43
Ownership & Management
Owners
James Norman Estes Jr Tr
Owner · Organization
Jennifer Lee Estes Tr 031093
Owner · Organization
Estes, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit parishealthandrehab.com
Medicare data downloads
Original nursing home datasets
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