Assisted Living · Mesa, AZ
10440 East Sebring Avenue, Eastmark · Mesa, AZ 85212
About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
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Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Public Google reviewers rate Parc Joule Assisted Living Home highly. Reviewers highlight: compassionate and respectful staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a warm, home-like environment where residents are treated with genuine dignity and compassion. Reviewers consistently praise the staff's kindness, the cleanliness of the facility, and the quality of the home-cooked meals.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviewers consistently describe the staff as caring, respectful, and treating residents like family.
Multiple reviews mention the facility is spotless and smells fresh.
Multiple reviewers highlight the freshness of the home-cooked meals.
Reviewers note that residents stay engaged through holiday celebrations and various events.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Rating Trends
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Distribution · 6 analyzed
Key Review Excerpts
“The staff treated her with so much kindness and respect, and it always felt like a real community—not just a care facility.”
“The place is always clean and the food is freshly made. We looked at a few other places before this one, and honestly, nothing came close.”
“As a healthcare worker who visits many assisted living homes, I can honestly say this one stands out above the rest. I have patients here, and every time I come, the place is spotless, peaceful, and full of warmth.”
Source: AZ State Licensing Agency
The following deficiencies were found during the on-site compliance inspection conducted on October 25, 2023:
Based on record review and interview, the manager failed to ensure a resident's orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility was completed within 24 hours after the resident's acceptance by the facility and documented; for four of four sampled residents' records reviewed, which posed a safety risk. Findings include: 1. Review of R1's, R2's, R3's, and R4's records, based on their dates of acceptance, revealed there was no documentation indicating the sampled residents received orientation to the exits from the facility and the route to be used when evacuating the facility within 24 hours after the resident was accepted by the facility. 2. During an interview, E1 acknowledged there was no documentation to indicate the sampled residents had received evacuation orientation to the exits from the facility within 24 hours after the residents' acceptance, nor anytime since.
Based on observation and interview, the manager failed to ensure there was a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that provides access to an outside area that controls or alerts employees of the egress of a resident from the facility, which posed a safety risk to residents. The facility is licensed to provided directed care services. Findings include: 1. During a facility tour of the residents' proposed secured outdoor area where residents may walk, E3 and the compliance officer observed the exit gate from this proposed secured outdoor area could easily be opened that led to the front of the facility and the City street. There were no activated alarms to alert the employees of the egress of a resident from the facility. 2. In an interview, E1 and E3 acknowledged the unsecured outdoor area.
Based on observation, record review, and interview, the manager failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by one of four sampled residents receiving directed care services; which posed a health and safety risk. Findings include: 1. During a facility tour, E1 and the surveyor observed R4's bedroom was not equipped with bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies. 2. Review of R4's medical record indicated that R4 was unable to ambulate even with assistance and was receiving directed care services. 3. In an interview, E1 acknowledged the sampled resident's bedroom was not equipped with a working bell or other mechanical means available to the residents to alert employees of a residents' needs.
Based on observation and interview, the manager failed to ensure medications stored by the facility were stored in a locked room, closet, cabinet, or self-contained unit; which posed a health and safety risk. Findings include: 1. During a facility tour, E1, E3, and the compliance officer observed in the facility's unlocked garage in an unlocked refrigerator there was stored Robitussin liquid, Ozempic insulin pens, cold and mucus liquid, and allergy relief liquid. 2. In an interview, E1, E2, and E3 acknowledged the unlocked medications the facility was storing.
Based on observation, record review, and interview, the manager failed to designate, in writing, a caregiver who was present on the facility's premises and accountable for the facility when the manager was not present, as the manager's designee. Findings include: 1. When the compliance officer arrived at the facility, the manager was not present. 2. The compliance officer observed E4's manager's certificate conspicuously posted, however, there was no documentation by E4 available for review that indicated that E3, who was the only employee working at the facility, as the manager's designee when the manager was not present at the facility. 3. Review of E3's personnel record indicated that E3 was hired on May 29, 2023 and was a certified caregiver, however, was not designated as a manager's designee. 4. Later when E1 arrived at the facility, E1 acknowledged that E4 had not designated E3 as a manager's designee.
Based on documentation review and interview, the manager failed to ensure an employee disaster drill was conducted at least once every three months on each shift and documented. Findings include: 1. During an interview, E1 reported the facility had two shifts: First shift from 6:30 AM to 6:30 PM, and the second shift from 6:30 PM to 6:30 AM. 2. Review of the employee disaster drill documentation for the past 12 months revealed no employee disaster drills were conducted on the second shift. 3. In an interview, E1 acknowledged there were no employee disaster drills conducted on the second shift during the past 12 months as required.
Based on observation and interview, the manager failed to ensure the location at which a copy of the most recent Department inspection report and any plan of correction resulting from the Department inspection may be viewed was conspicuously posted. Findings include: 1. During a facility tour, E1 and the compliance officer observed no posted notification of the location of the most recent Department inspection report and any plan of correction resulting from the inspection. The definition of "conspicuously posted" per the definition in A.A.C. R9-10-101(54) as a visible and available area that the public enters the premises of the health care institution. 2. In an interview, E1 acknowledged the required inspection notice was not conspicuously posted as required. Technical assistance was provided during the initial inspection conducted on October 28, 2022.
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10440 East Sebring Avenue, Mesa, AZ 85212
Confirm current status with the state licensing agency.
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Google Reviews
6 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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