Paradise West Assisted Senior Living LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a personalized, home-like environment where residents are treated like family. The high level of care and cleanliness is a major strength, but you should personally verify the professionalism of the administrative staff during your initial tour to ensure your communication needs are met.
Google Reviews
Google Reviews
18 reviews analyzed“Families considering Paradise West can expect a warm, home-like environment characterized by highly compassionate and attentive caregivers. While the majority of reviewers praise the facility's cleanliness and the owners' personal dedication, one reviewer reported a negative experience with unprofessional communication during the inquiry process.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean and immaculate facility maintenance
- Warm, family-like atmosphere
- High staff-to-resident ratio
- Welcoming and personal ownership
Concerns
- Unprofessional communication during initial inquiries
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility is; what does your maintenance routine look like to keep everything so immaculate?
- 2We've heard such lovely things about the warm, family-like atmosphere here; how do you help new residents integrate into the community and make friends?
- 3With such a high staff-to-resident ratio, how do you ensure that the care remains personalized and attentive to each person's unique needs?
- 4What is the best way for our family to stay in regular, clear contact with the care team regarding updates on our loved one?
- 5Could you walk us through the protocol for handling medical emergencies or unexpected health changes during the night?
- 6What kind of daily activities or social outings are available to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The owners and staff made us feel welcome, and supported. Every single person there is warm, compassionate, and highly competent to handle physically what the other home could not.”
“The house is absolutely immaculate. The owners and caregivers truly care for their residents. They have activities and music, which many other group homes do not provide.”
“Living out of state during a pandemic was challenging but the pictures sent, phone calls and video calls helped me know she was being cared for better than I ever could have.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Aug 31, 2023Routine
The following deficiency was found during the on-site compliance inspection conducted on August 31, 2023:
Based on documentation review, record review and interview, the manager failed to ensure a personnel record included documentation of cardiopulmonary resuscitation (CPR) training, which included demonstration of the employees ability to perform CPR , for one of two personnel members sampled. The deficient practice posed a risk if E2 was unable to perform CPR in the event of an emergency. Findings include: 1. A review of staffing schedules revealed E2 provided assisted living services and worked on the following days in August 2023: -August 5 - 7 PM - 7AM; -August 6 - 7 PM - 7AM; -August 12 - 7 PM - 7AM; -August 13 - 7 PM - 7AM; -August 19 - 7 PM - 7AM; -August 20 - 7 PM - 7AM; -August 26 - 7 PM - 7AM; and -August 27 - 7 PM - 7AM. 2. A review of E2's (hired in 2022) personnel record revealed documentation of (CPR) training , issued November 10, 2021, from NationalCPRfoundation. 3. A review of nationalcprfoundation.com's website revealed the following, "National CPR Foundation... We're a Premium Online Certification Provider for Healthcare Providers." 4. In an interview, E1 acknowledged E2's CPR certification was issued from an online program and documentation of current CPR training, which included demonstration of the employees ability to perform CPR , was not available for review.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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