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Nursing HomeMedicaid

Pana Health and Rehab Center

Strong Medicare quality ratings; families often praise warm, attentive, and caring nursing staff. Still worth an in-person visit.

1000 East Sixth Street Road, Pana, IL 62557128 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 40 Google reviews

5
4
3
2
1
Pana Health and Rehab Center Nursing Home in Pana, IL — Street View
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What this means for your family

Pana Health and Rehab Center is highly recommended for its warm, attentive staff and clean environment, making it a strong choice for those seeking a supportive atmosphere. While the care is consistently praised, families should be aware that one reviewer noted issues with food temperature and quality, so you may want to inquire about dining options during your tour.

Google Reviews

Google Reviews

40 reviews on Google
Pana Health and Rehab Center is highly regarded by families for its compassionate, attentive, and friendly nursing staff who treat residents with genuine respect. Reviewers frequently highlight the facility's cleanliness and the personalized care provided to both long-term residents and rehab patients. While the vast majority of feedback is glowing, one reviewer noted that food temperature and flavor consistency could be improved.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Warm, attentive, and caring nursing staff
  • Clean and well-maintained facility
  • Strong communication with families
  • Effective and professional rehab therapy services

Concerns

  • Inconsistent food temperature and flavor

Rating Trends

Tap a year to see what changed

2343.0'17(2)2.55.0'19(1)3.05.0'23(3)5.05.0'25(14)5.0'26(4)

Distribution · 43 analyzed

5
38
4
1
3
2
2
0
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your team is very active in responding to online feedback; how do you incorporate that family input into your daily operations?
  • 2Given the facility's 128-resident capacity, how do you ensure that each resident receives personalized attention and consistent care throughout the day?
  • 3We understand that dining is a big part of the resident experience; what steps are you taking to ensure that meal quality and temperatures meet the high standards residents expect?
  • 4Since your rehab therapy services are highly regarded, could you explain how those therapists coordinate with the nursing team to support a resident's recovery plan?
  • 5What specific protocols and staffing adjustments are in place to ensure residents receive timely assistance, especially during peak hours?
  • 6Could you walk us through the daily activity schedule and how you encourage residents to participate and stay socially engaged?

Personalized based on this facility's data


Key Review Excerpts

Facility very clean. Nursing staff excellent. Food very hut and miss on flavor but always cold. PT/OT been great.

Rehab patient · 2024★★★★★

There are plenty in memory care & I always hear the staff treating them with the utmost respect even if they need to redirect them. The place is clean & nice.

Long-term resident's family · 2025★★★★★

I toured a few other facilities in Decatur (where I am located) and left crying thinking I would never find a place that would be "good enough" for my dad. Michele gave me the initial tour and the atmosphere was different, everyone had a smile and you could tell they truly cared about each other and the patients.

Long-term resident's family · 2025★★★★★
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
41%
Registered nurses for medical care
Total Nursing
2.73hrs
67%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility45.2%
Mixed vs Avgs
Here
45.2%
US
12.1%
IL
52.5%
Christian
9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
IL
90.0%
Christian
81.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.2%
Worse than Avg
Here
32.2%
US
19.4%
IL
21.1%
Christian
18.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
15.5%
IL
21.8%
Christian
22.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
14.4%
IL
14.2%
Christian
20.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
IL
15.9%
Christian
20.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.2%
Better than Avg
Here
93.2%
US
81.8%
IL
69.0%
Christian
52.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.1%
Better than Avg
Here
83.1%
US
79.8%
IL
63.1%
Christian
63.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
Christian
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (12.0)
2 complaint-triggered

This facility shows a concerning pattern with 24 deficiencies across five surveys, including two complaint-triggered investigations where families reported issues with meal planning and resident belongings protection. The most recurring problems involve quality of care, medication management, and fire safety systems. While most deficiencies have been corrected, one serious issue regarding protection of residents' belongings remains unresolved, indicating ongoing compliance challenges that warrant careful consideration during your visit.

Jan 20, 2026Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Apr 8, 2024Routine
9
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 14, 2023Complaint
1
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Mar 23, 2023Routine
6
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 9, 2022Routine
7
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pana Health and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Summit Healthcare Consulting

Chain Size

9 facilities nationwide

Chain avg rating: 2.9/5 · Rank 1 of 9 (Best)

Ownership & Management

Owners

Sc Illinois Holdco LLC

Owner · Organization

100%

Apogee Tr

Owner (parent company) · Organization

Sc Illinois I Tbd Holdco LLC

Owner (parent company) · Organization

Key personnel

Portz, CarlW-2 Managing EmployeeLichtman, ShalomOfficer / DirectorLight Man LLCManagerLichtman, ShalomManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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