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Nursing HomeMedicaid Top Rated

Palmetto Patriots

Strong Medicare quality ratings; families often praise modern, high-quality facility. Still worth an in-person visit.

120 Hampshire Drive, Gaffney, SC 2934152 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 12 Google reviews

5
4
3
2
1
Palmetto Patriots Nursing Home in Gaffney, SC — Street View
Street View

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What this means for your family

Palmetto Patriots offers a high-quality, modern living environment that is widely praised for its staff and veteran-focused programming. When visiting, be mindful that the front desk experience may vary, so it is recommended to schedule tours in advance to ensure you are assisted by the appropriate clinical or administrative staff.

Google Reviews

Google Reviews

12 reviews on Google
Palmetto Patriots is highly regarded for its modern, purpose-built facilities and dedicated staff who provide compassionate care specifically for veterans. While families praise the respectful environment and engaging activities like therapy animals, some visitors have reported negative interactions with administrative staff at the front desk.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivities10.0MedsN/AMemoryN/AComms5.0Value9.0

Strengths

  • Modern, high-quality facility
  • Compassionate and professional staff
  • Engaging activities and special events
  • Large, private resident rooms

Rating Trends

Tap a year to see what changed

2343.32023(6)5.02024(4)5.02025(10)5.02026(3)

Distribution · 23 analyzed

5
19
4
2
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1The rooms here look so spacious and modern; can you tell us more about how the private room layout helps residents feel more at home?
  • 2We've heard wonderful things about the special events you host; what kind of engaging activities do the residents participate in during a typical week?
  • 3Since the facility is so high-quality and well-maintained, what steps do you take to ensure the medical equipment and care technology are always up to date?
  • 4In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
  • 5We are looking for a place where the staff is truly part of the family; how do you foster that sense of compassion and professionalism among your team?
  • 6With a smaller, intimate community of 52 residents, how do you ensure that every person receives personalized attention to their specific daily needs?

Personalized based on this facility's data


Key Review Excerpts

The caregivers are professionals who truly want to help and support veterans and their families.

Long-term resident's family · 2025★★★★★

Activities, engagement, and special events are always on the monthly calendar. My dad loved the visiting therapy bunnies❤️

Long-term resident's family · 2024★★★★★

Single, large rooms. You'll never find a better facility for vets

General visitor · 2025★★★★★
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
5.62hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
SC
3.0%
Cherokee
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.5%
SC
15.3%
Cherokee
19.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
SC
13.6%
Cherokee
17.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.2%
Better than Avg
Here
13.2%
US
19.5%
SC
20.6%
Cherokee
23.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
SC
91.2%
Cherokee
92.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
95.5%
SC
90.6%
Cherokee
94.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
81.8%
SC
80.6%
Cherokee
82.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
9penalties
Well below state avg (3.7)
$30,147 in fines
Clean record — no deficiencies

0 deficiencies over 3 years, well below the SC average of 3.7. 9 Medicare penalties totalling $30,147.

Federal Penalties

Fine

Jan 8, 2024

$3,764

Fine

Jan 2, 2024

$3,497

Fine

Dec 11, 2023

$8,875

Fine

Nov 20, 2023

$2,421

Fine

Nov 13, 2023

$2,152

Fine

Nov 6, 2023

$2,447

Fine

Oct 30, 2023

$2,098

Fine

Oct 23, 2023

$1,748

Fine

Oct 2, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Palmetto Patriots

Organization Type

government

Ownership & Management

Key personnel

Hilliard, HeywardOfficer / DirectorPatterson, BobbyOfficer / DirectorWheeler, KerryOfficer / DirectorPalmer, ChristopherOfficer / DirectorState of South Carolina Comptroller GeneralManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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