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Nursing HomeMedicaid Investigative

Palm Garden of Pinellas

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

200 16th Ave Se, Largo, FL 34641120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 163 Google reviews

5
4
3
2
1
Palm Garden of Pinellas Nursing Home in Largo, FL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (15 vs median 6.0)
  • High staff turnover (62%)
  • High RN turnover (57%)

Bottom 25% in FL · Below recommended RN staffing · Worst in PALM GARDEN HEALTH AND REHABILITATION chain · $10,039 in fines

Source: Medicare data

What this means for your family

Palm Garden of Pinellas is highly regarded for its effective physical therapy and clean environment, making it a strong candidate for post-surgical rehab. However, because some families have reported inconsistent communication and concerns about staffing levels, we recommend maintaining active involvement in your loved one's care plan and scheduling regular check-ins with the nursing team.

Google Reviews

Google Reviews

163 reviews on Google
Palm Garden of Pinellas is widely praised for its exceptional physical therapy team and clean, well-maintained environment. While many families report high satisfaction with the attentive nursing staff and compassionate care, some reviewers have raised concerns regarding inconsistent communication, occasional understaffing, and poor experiences with specific administrative or nursing personnel.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean9.0Activities7.0Meds5.0MemoryN/AComms5.0ValueN/A

Strengths

  • Highly effective physical therapy team
  • Clean and well-maintained facility
  • Attentive and compassionate nursing staff
  • Responsive management and social services

Concerns

  • Inconsistent communication and responsiveness (mentioned by 4 reviewers)
  • Understaffing or slow response times (mentioned by 3 reviewers)
  • Poor quality or unappealing food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(6)'22(3)'24(9)'26(13)

Distribution · 148 analyzed

5
119
4
10
3
1
2
2
1
16

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how does that same level of responsiveness translate to daily communication with family members regarding a resident's care?
  • 2Given the high praise for your physical therapy team, how do you integrate their rehabilitation programs into the daily routine for residents who need extra support?
  • 3We understand that dining is a key part of daily life; what steps are you taking to improve the variety and quality of the meal options for residents?
  • 4With 120 residents, how do you ensure that staff members are readily available to assist with immediate needs, especially during peak times like shift changes?
  • 5Regarding the recent health inspection reports, could you walk us through the specific improvements you have implemented to address those findings and enhance the quality of care?
  • 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff and physical therapists are friendly, attentive, knowledgeable, helpful, and caring. All of our questions and concerns are quickly addressed in a positive manner.

Long-term resident's family · 2025★★★★★

Best physical therapy team I have ever experienced in light of the fact that this was my fifth hip surgery. Caring staff and shout out in particular to Geri King who took personal care to an entirely new level that I never thought existed.

Rehab patient · 2025★★★★★

The staff at Palm Garden of Pinellas made a very difficult time at the end of my father's life the best it could possibly be.

Long-term resident's family · 2024★★★★★
Source: 163 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
19.4%
FL
11.5%
Pinellas
11.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Pinellas
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.4%
FL
8.7%
Pinellas
7.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
15.3%
FL
10.6%
Pinellas
10.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
14.4%
FL
9.1%
Pinellas
10.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Pinellas
96.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
81.8%
FL
94.8%
Pinellas
92.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.2%
Mixed vs Avgs
Here
94.2%
US
79.7%
FL
94.7%
Pinellas
93.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
FL
1.5%
Pinellas
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
2penalties
Well above state avg (7.3)
3 complaint-triggered
$10,039 in fines

Families have filed complaints that triggered inspections, including serious concerns about abuse protection and accident prevention that recur across surveys. The facility shows persistent issues with medication management, resident care planning, and safety oversight spanning multiple years. While all deficiencies are marked as corrected, the pattern of recurring problems in critical care areas suggests ongoing challenges with consistent quality care delivery.

May 15, 2025Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

May 15, 2025Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Apr 10, 2024Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 30, 2023Routine
9
0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 1, 2021Routine
7
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Federal Penalties

Fine

Apr 10, 2024

$5,019

Fine

Apr 10, 2024

$5,020

Ownership & Operations

Who Operates This Facility

Owner / Operator

Palm Garden of Pinellas

Organization Type

for profit

Chain Affiliation

Chain Name

Palm Garden Health and Rehabilitation

Chain Size

14 facilities nationwide

Chain avg rating: 3.0/5 · Rank 12 of 14 (Worst)

Ownership & Management

Owners

Palm Garden Healthcare Holdings, LLC

Owner · Organization

50%

Mccarver, Patsy

Owner

50%

James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,

Owner (parent company) · Organization

38%

James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001

Owner (parent company) · Organization

8%

Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E

Owner (parent company) · Organization

48%

Key personnel

Regions Bank5% or Greater Mortgage InterestPgpin Re LLC5% or Greater Security InterestRegions Bank5% or Greater Security InterestBomberger, JeffreyOfficer / DirectorChalmers, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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