Palm Garden of Pinellas
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 163 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (15 vs median 6.0)
- High staff turnover (62%)
- High RN turnover (57%)
Bottom 25% in FL · Below recommended RN staffing · Worst in PALM GARDEN HEALTH AND REHABILITATION chain · $10,039 in fines
What this means for your family
Palm Garden of Pinellas is highly regarded for its effective physical therapy and clean environment, making it a strong candidate for post-surgical rehab. However, because some families have reported inconsistent communication and concerns about staffing levels, we recommend maintaining active involvement in your loved one's care plan and scheduling regular check-ins with the nursing team.
Google Reviews
Google Reviews
163 reviews on Google“Palm Garden of Pinellas is widely praised for its exceptional physical therapy team and clean, well-maintained environment. While many families report high satisfaction with the attentive nursing staff and compassionate care, some reviewers have raised concerns regarding inconsistent communication, occasional understaffing, and poor experiences with specific administrative or nursing personnel.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Clean and well-maintained facility
- Attentive and compassionate nursing staff
- Responsive management and social services
Concerns
- Inconsistent communication and responsiveness (mentioned by 4 reviewers)
- Understaffing or slow response times (mentioned by 3 reviewers)
- Poor quality or unappealing food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 148 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how does that same level of responsiveness translate to daily communication with family members regarding a resident's care?
- 2Given the high praise for your physical therapy team, how do you integrate their rehabilitation programs into the daily routine for residents who need extra support?
- 3We understand that dining is a key part of daily life; what steps are you taking to improve the variety and quality of the meal options for residents?
- 4With 120 residents, how do you ensure that staff members are readily available to assist with immediate needs, especially during peak times like shift changes?
- 5Regarding the recent health inspection reports, could you walk us through the specific improvements you have implemented to address those findings and enhance the quality of care?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff and physical therapists are friendly, attentive, knowledgeable, helpful, and caring. All of our questions and concerns are quickly addressed in a positive manner.”
“Best physical therapy team I have ever experienced in light of the fact that this was my fifth hip surgery. Caring staff and shout out in particular to Geri King who took personal care to an entirely new level that I never thought existed.”
“The staff at Palm Garden of Pinellas made a very difficult time at the end of my father's life the best it could possibly be.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, including serious concerns about abuse protection and accident prevention that recur across surveys. The facility shows persistent issues with medication management, resident care planning, and safety oversight spanning multiple years. While all deficiencies are marked as corrected, the pattern of recurring problems in critical care areas suggests ongoing challenges with consistent quality care delivery.
May 15, 2025Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 10, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 30, 2023Routine9
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 1, 2021Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Apr 10, 2024
$5,019
Fine
Apr 10, 2024
$5,020
Ownership & Operations
Who Operates This Facility
Palm Garden of Pinellas
for profit
Chain Affiliation
Palm Garden Health and Rehabilitation
14 facilities nationwide
Chain avg rating: 3.0/5 · Rank 12 of 14 (Worst)
Ownership & Management
Owners
Palm Garden Healthcare Holdings, LLC
Owner · Organization
Mccarver, Patsy
Owner
James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,
Owner (parent company) · Organization
James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001
Owner (parent company) · Organization
Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
163 reviews from families & visitors
Official Website
Visit palmgardenofpinellas.com
Medicare data downloads
Original nursing home datasets
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