Palm Garden of Largo
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 254 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (18 vs median 6.0)
- High staff turnover (51%)
- High RN turnover (58%)
Bottom 25% in FL · Below recommended RN staffing · Worst in PALM GARDEN HEALTH AND REHABILITATION chain · $66,613 in fines · Abuse citation
What this means for your family
Palm Garden of Largo is highly regarded for its cleanliness and effective physical therapy program, making it a strong candidate for short-term rehab. However, families should be vigilant regarding daily care; we strongly recommend visiting during off-hours and weekends to verify that call lights are answered promptly and that hygiene needs are being met consistently.
Google Reviews
Google Reviews
254 reviews on Google“Palm Garden of Largo receives high praise for its cleanliness, modern facility, and friendly staff, with many visitors noting the absence of typical nursing home odors. However, a recurring pattern of negative reviews highlights serious concerns regarding understaffing, poor medication management, and neglect of basic hygiene needs for some residents. While many families report excellent rehab outcomes, others describe distressing experiences involving lack of communication and inadequate care during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and odor-free facility
- Efficient and secure visitor check-in process
- Highly regarded physical therapy department
- Professional and welcoming admissions staff
Concerns
- Understaffing leading to slow response times for call lights (mentioned by 4 reviewers)
- Poor hygiene and neglect of basic care (e.g., soiled briefs, not getting patients out of bed) (mentioned by 4 reviewers)
- Medication management errors or lack of clarity (mentioned by 3 reviewers)
- Lack of communication regarding care plans and patient status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to adjust daily care routines?
- 2Given the high volume of residents, what is your specific protocol for ensuring call lights are answered promptly and that basic hygiene needs are met consistently?
- 3Could you walk me through the process for how families are updated on changes to a resident's medication regimen or overall care plan?
- 4Since your physical therapy department is so highly regarded, how do you integrate those services into the daily schedule for residents who aren't in active rehab?
- 5What steps does the facility take to ensure that residents are assisted with getting out of bed and socializing throughout the day?
- 6How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?
Personalized based on this facility's data
Key Review Excerpts
“My brother now has the highest stage of bedsore. I had to keep calling nursing staff to give him his meds. At one point, they insisted he wasn't there when after he was transported there from the hospital the night before.”
“The food is below par. Breakfast is Cold and inedible every morning. Lunch and dinner are only so-so. Definitely not as hot as they should be and portions are small. I don't like their handling of medications.”
“My mom has been in the facility for a week so far for rehab. Everything and everyone has been just wonderful. The rehab room and therapists are awesome.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring issues that should raise red flags, with families filing complaints that triggered inspections revealing serious problems including abuse and neglect violations as recently as June 2025. The most persistent problems involve care planning, medication management, and abuse prevention, with care planning deficiencies appearing across multiple surveys from 2020 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration before placement.
Jun 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 10, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 29, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Feb 29, 2024Routine20
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 15, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 10, 2021Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Jun 21, 2025
$33,248
Fine
Feb 29, 2024
$33,365
Ownership & Operations
Who Operates This Facility
Palm Garden of Largo
for profit
Chain Affiliation
Palm Garden Health and Rehabilitation
14 facilities nationwide
Chain avg rating: 3.0/5 · Rank 13 of 14 (Worst)
Ownership & Management
Owners
Palm Garden Healthcare Holdings, LLC
Owner · Organization
Mccarver, Patsy
Owner
James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,
Owner (parent company) · Organization
James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001
Owner (parent company) · Organization
Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
254 reviews from families & visitors
Official Website
Visit palmgardenoflargo.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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