Oxley Park Health and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
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What this means for your family
While many families report a positive experience with the therapy team and staff communication, there are serious, recurring allegations of neglect and poor hygiene. We strongly recommend conducting an unannounced visit during a weekend or evening shift to observe the actual level of care and responsiveness firsthand.
Google Reviews
Google Reviews
39 reviews on Google“Oxley Park Health and Rehabilitation receives highly polarized feedback, with many families praising the compassionate staff and effective communication during end-of-life care. However, serious concerns regarding neglect, hygiene, and inadequate wound care have been raised by other families, indicating significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Strong communication with families
- Effective physical therapy services
- Welcoming and clean environment
Concerns
- Neglect and poor hygiene leading to severe health complications (mentioned by 2 reviewers)
- Inadequate staffing levels and lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to continuously improve the care experience here?
- 2With 144 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day to maintain high standards of hygiene and comfort?
- 3Given the importance of physical therapy mentioned by many families, could you walk me through how your team coordinates these sessions to ensure residents stay active and engaged?
- 4I see your CMS staffing rating is a 3/5; what specific protocols do you have in place to ensure staff remain responsive to resident needs, especially during peak hours or shift changes?
- 5How does the facility manage medical oversight and emergency response to ensure residents are kept safe and healthy, particularly when addressing complex health needs?
- 6What kind of daily social or recreational activities do you offer to help residents build connections and feel at home within the larger community?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were superb and always kept us informed. The management was there with us throughout the entire process.”
“During this short while she was not changed properly nor was her dressing being changed. She was bed bound, and therefore could not get out of the bed, and they would let her stay in her feces knowing she needed to be changed.”
“The staff is very rude and very undereducated. They don’t do their jobs until you go in there raising hell about something.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oxley Park shows recurring problems with fire safety systems, with sprinkler and smoke barrier issues appearing across all three surveys from 2019 to 2025, suggesting persistent maintenance challenges. Recent deficiencies in January 2025 included care planning, infection control, and food safety issues, with two complaint-triggered violations indicating families have filed reports about care concerns. All violations have correction dates, but the pattern of repeated fire safety problems is concerning.
Mar 5, 2026Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 30, 2025Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 30, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 18, 2022Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Oxley Park Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 16 of 48
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit oxleyparkhealth.org
Medicare data downloads
Original nursing home datasets
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