Oxford Grand at Mckinney
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a vibrant social life and high-quality dining for their loved ones. However, you should perform due diligence regarding the financial contract, specifically asking about the policy on rent increases and the process for fee refunds, as these have been significant pain points for other families.
Google Reviews
Google Reviews
42 reviews on GoogleOxford Grand at McKinney is highly regarded by families for its compassionate staff and vibrant social atmosphere, particularly regarding its activity programs and chef-prepared meals. While many praise the seamless transition into memory care, some families have raised serious concerns regarding significant rent increases and difficulties obtaining refunds for unused rent.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Engaging and diverse activity programs
- High-quality, chef-prepared meals
- Smooth transitions between assisted living and memory care
- Clean and well-maintained modern facilities
Concerns
- Significant rent and fee increases (mentioned by 2 reviewers)
- Difficulty obtaining refunds for unused rent/fees (mentioned by 2 reviewers)
- Lack of responsiveness/access after business hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often addressing specific staff members or family members mentioned. For negative reviews, the owner maintains a professional tone, acknowledging concerns and providing a direct channel for resolution.
Questions for Your Tour
- 1I noticed how much the staff is praised for being so compassionate; how do you ensure that level of attentive care remains consistent across all shifts?
- 2Since you offer both assisted living and memory care, could you walk us through how a resident's transition between the two levels of care is managed?
- 3The activity programs here look wonderful; what are some of the most popular or diverse group activities currently happening for the residents?
- 4We are curious about the dining experience—how often does the chef rotate the menus, and can they accommodate specific dietary needs?
- 5If a medical situation or an urgent need arises during the evening or overnight hours, what is the protocol for getting a response from the care team?
- 6As we plan for the long term, how do you handle updates to monthly fees or rent, and how much advance notice is typically provided to families?
Personalized based on this facility's data
Key Review Excerpts
“The Oxford Grand has literally been life changing for my mom. Living on her own was becoming difficult for her, and her health was deteriorating fast.”
“The accommodations, the events, the food and the entertainment were top notch. She has since moved into their Memory Care unit with a very easy transition.”
“I am finally giving this place a 1 star review in hopes that they finally reimburse the family for unused rent that they have owed us for over 4 months!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Oxford Grand at McKinney has had past inspection findings related to staff background check procedures and life safety protocols, including fire drill documentation and gas line testing. There are currently no active enforcement actions listed for this facility.
Nov 12, 2021Routine
Health Code (1 violations)
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
Feb 4, 2020Routine
Life Safety Code (2 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Oxford Mckinney, LLC
for profit
OXFORD MANAGEMENT GROUP
MELISSA BASHAM
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit oxfordseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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