Oxford Glen at Grand Prairie
Families consistently rate this highly — reviewers highlight compassionate and long-tenured care staff. Schedule a visit to confirm the fit.
based on 60 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, residential-style environment with highly engaged staff and great activities. However, you should perform due diligence regarding their administrative processes, specifically asking for clear, written policies on billing, refunds, and visitation rights to avoid the communication and financial issues reported by other families.
Google Reviews
Google Reviews
60 reviews on GoogleOxford Glen is highly regarded by many families for its compassionate, long-tenured staff and its 'homelike' residential cluster design that feels less institutional. While many praise the vibrant activities and high quality of care, some families have reported serious concerns regarding billing errors after a resident's death, difficulty with deposit refunds, and inconsistent communication with family members.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-tenured care staff
- Engaging daily activities and social events
- Homelike, residential-style facility layout
- Clean and well-maintained environment
Concerns
- Financial and billing discrepancies (e.g., post-death billing, deposit refund delays) (mentioned by 2 reviewers)
- Communication issues with family members regarding resident access (mentioned by 2 reviewers)
- Inconsistent communication with vendors and external partners
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned. Negative reviews are handled with empathy and a consistent directive to contact the Executive Director for resolution.
Questions for Your Tour
- 1Since the facility has such a lovely, residential-style layout, how do you ensure residents feel at home while still receiving the necessary assistance?
- 2We've heard wonderful things about the long-tenured staff here; how do you foster that kind of stability and compassion within your care teams?
- 3What are some of the favorite daily activities or social events that keep the residents engaged and connected with one another?
- 4How does the team handle communication with family members to ensure we are always updated on our loved one's well-being and access to the facility?
- 5What is the specific protocol for managing medical emergencies or sudden changes in health during the overnight hours?
- 6Could you walk us through your billing process and how you ensure all financial transitions and deposits are handled clearly and promptly?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Oxford Glen showed care and compassion for my precious dad while he was a resident. For that reason, I will be forever grateful.”
“As a hospice nurse of over 10 years, I have been to numerous memory care facilities. This facility is amazing with how it is set up for their residents. You can tell that it was highly thought through with the memory impaired in mind.”
“The staff done a Wonderful job walking in to the party on a shimmering silver carpet the decoration was amazing... the Food was 'Spectacular Delicious'”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Oxford Glen at Grand Prairie had two recorded violations in July 2021 regarding lighting levels and fire alarm system compliance, both of which were corrected. There are currently no active enforcement actions listed for this facility.
Jul 26, 2021Routine
Health Code (1 violations) | Life Safety Code (1 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Oxford Memory Care Gp, Ltd
for profit
OXFORD MANAGEMENT GROUP
WENDA GRANGER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit oxfordseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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