Owyhee Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 48 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy outcomes and compassionate staff, making it a strong candidate for rehabilitation. However, because multiple families have reported significant communication failures during medical emergencies, we strongly advise you to establish a clear, written communication plan with the nursing director upon admission to ensure you are notified immediately of any changes in your loved one's condition.
Google Reviews
Google Reviews
48 reviews on Google“Owyhee Health & Rehabilitation Center receives overwhelmingly positive feedback for its rehabilitation therapy services and compassionate staff, with many families noting that their loved ones were treated like family. However, there are critical reports from families regarding communication gaps and potential staffing shortages during medical emergencies, which resulted in delayed hospital transfers for some residents. Families considering this facility should weigh the strong clinical outcomes against these specific concerns regarding responsiveness during acute health declines.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility environment
- Strong administrative leadership and communication
Concerns
- Inadequate communication during medical emergencies and health declines (mentioned by 2 reviewers)
- Potential staffing shortages affecting patient care and response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how are these sessions integrated into a resident's daily routine?
- 2Could you walk me through the protocol for how families are kept informed if there is a sudden change in a resident's health or a medical emergency?
- 3With a capacity of 58 residents, how does your team ensure consistent, personalized attention for everyone during peak hours or shift changes?
- 4I noticed your team is active in responding to feedback online; what is your preferred method for maintaining open, ongoing communication with families regarding their loved one's care?
- 5What kind of social activities or community engagement opportunities are available for residents to enjoy throughout the week?
- 6How do you proactively manage staffing levels to ensure that response times for patient needs remain consistent throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy she received there after a broken hip and then a broken pelvis is the reason she was able to return to walking normally again without a cane or walker and resume driving.”
“If they see a resident who is scared, unsure of themselves or confused they take care of them right away and calm them down. The bedding is good, the food is good, the patient's are checked on more often then ANY”
“We were never notified of her condition until we drove down there and she was in critical condition (according to West valley ER Doc) We rushed her to the hospital by ambulance and was put in ICU.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Owyhee Health & Rehabilitation Center shows a concerning pattern of recurring deficiencies across multiple surveys, with issues found in 2018, 2019, and again in 2025. The facility has struggled repeatedly with care planning and resident assessments, infection control, and quality of care delivery. While all deficiencies were reportedly corrected, the persistence of similar problems across seven years suggests ongoing operational challenges families should carefully consider.
Aug 21, 2025Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 7, 2019Routine7
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Owyhee Health & Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 120 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit owyheehealth.com
Medicare data downloads
Original nursing home datasets
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