Overton County Health and Rehab Center
Strong Medicare quality ratings; families often praise attentive and knowledgeable nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
This facility receives praise for its physical therapy department and clean environment, which may be beneficial for short-term rehab. However, families should exercise caution and conduct thorough, unannounced visits to monitor the quality of care, as there have been serious reports regarding patient safety and staff accountability.
Google Reviews
Google Reviews
9 reviews on Google“Reviews for Overton County Health and Rehab Center are polarized, highlighting a stark contrast between positive experiences in physical therapy and severe concerns regarding patient safety. While some visitors appreciate the clean environment and attentive therapy staff, others have reported alarming incidents of unexplained injuries and perceived staff incompetence.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and knowledgeable nursing staff
- Highly skilled and personable physical therapy team
- Clean and quiet facility environment
Concerns
- Unexplained patient injuries and lack of staff accountability
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical therapy; could you walk us through how your team coordinates with nursing staff to ensure a resident's progress is tracked and communicated to the family?
- 2We understand that transparency is vital; what is your current protocol for notifying families immediately if a resident experiences an unexpected fall or injury?
- 3Given that communication is a top priority for us, what is the best way for families to receive regular, proactive updates on their loved one's daily well-being?
- 4With a capacity of 125 residents, how do you foster a sense of community and ensure that residents stay engaged in daily activities that align with their personal interests?
- 5I saw that you have responded to some feedback online; how do you use family input to make tangible improvements to the care experience here?
- 6In the event of a medical emergency, what is your facility's process for escalating care and keeping the family informed throughout the situation?
Personalized based on this facility's data
Key Review Excerpts
“The Nurses are very nice, and . experienced knowledge are sincerely involved and attentive concerning your needs Also Rachel with Physical Therapy is Experienced, and has the best personality”
“Elderly found with bruises on their face and the nurses don't even know how it happened. That's what is happening with my grandmother.”
“My Grandma lives in the assisted living at this facility. She likes it. It's usually clean and quiet when I visit.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a mixed record with 21 deficiencies across three surveys, all corrected by the provider. The most recurring issues involve fire safety systems, emergency preparedness, and building safety compliance. Recent 2025 deficiencies included problems with resident assessments, treatment rights, and multiple safety violations. While all issues were reportedly corrected, the pattern of recurring building safety violations across multiple years suggests ongoing maintenance challenges families should inquire about during visits.
May 14, 2025Routine11
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nov 20, 2019Routine6
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nov 28, 2018Routine4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Overton County Health and Rehab Center
government
Ownership & Management
Owners
Overton County Ambulance Service
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit ochrc.com
Medicare data downloads
Original nursing home datasets
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