Othello Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews

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What this means for your family
Othello Post Acute is highly recommended for its compassionate staff and effective rehabilitation programs. Families should feel confident in the quality of care, as recent reviews specifically highlight positive changes under the current administration.
Google Reviews
Google Reviews
20 reviews on Google“Othello Post Acute is highly regarded by families for its compassionate nursing staff, clean environment, and quality rehabilitation services. Reviewers frequently highlight the facility's welcoming atmosphere and the professional, attentive nature of the care teams, particularly noting improvements under recent management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and welcoming facility environment
- Effective and professional rehabilitation services
- Appetizing and high-quality food
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the quality of the food here; could you tell us more about the daily meal menus and how much variety there is?
- 2Since the facility is so cozy and welcoming, what kind of daily social activities or outings do the residents participate in to stay engaged?
- 3We noticed the nursing staff is often described as very compassionate; how do you support your team to ensure they can provide that level of attentive care?
- 4With the recent state inspections, what specific steps is the facility taking to address past deficiencies and improve overall care standards?
- 5How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
- 6We saw that the management team responds to feedback from the community; how do you typically incorporate family suggestions into the facility's operations?
Personalized based on this facility's data
Key Review Excerpts
“The new administration, nursing management, and staff at Othello Post Acute have been incredible. After my grandmother broke her hip in a fall, the care she received was compassionate, attentive, and professional.”
“My foster daughter has been down here for two years and I have seen her at least twice a week for every week that she has been here and I have always been very happy with the way she looked and the way that she has been cared for.”
“The facility is nice and clean. Tasty food. The rehab is outstanding and nurses are competent. The administrator here is caring and understanding.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering 9 deficiencies, with recurring safety hazards being the most concerning pattern appearing across several surveys. The facility shows persistent issues with accident prevention, emergency preparedness, and medication management. While most deficiencies have reported correction dates, the repeated safety violations and family complaints suggest ongoing care quality concerns that warrant careful consideration during your visit.
Jan 10, 2026Routine12
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 29, 2024Complaint1
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Oct 11, 2024Routine28
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 21, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Mar 27, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Federal Penalties
Fine
Sep 12, 2025
$10,358
Fine
May 21, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Othello Post Acute
for profit
Chain Affiliation
Kalesta Healthcare Group
17 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 13
Ownership & Management
Owners
Kalesta Healthcare Group, LLC
Owner · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Clawson, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit othellopa.com
Medicare data downloads
Original nursing home datasets
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