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Nursing HomeMedicaid

Othello Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

495 North Thirteenth Street, Othello, WA 9934439 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 20 Google reviews

5
4
3
2
1
Othello Post Acute Nursing Home in Othello, WA — Street View
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What this means for your family

Othello Post Acute is highly recommended for its compassionate staff and effective rehabilitation programs. Families should feel confident in the quality of care, as recent reviews specifically highlight positive changes under the current administration.

Google Reviews

Google Reviews

20 reviews on Google
Othello Post Acute is highly regarded by families for its compassionate nursing staff, clean environment, and quality rehabilitation services. Reviewers frequently highlight the facility's welcoming atmosphere and the professional, attentive nature of the care teams, particularly noting improvements under recent management.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and welcoming facility environment
  • Effective and professional rehabilitation services
  • Appetizing and high-quality food

Rating Trends

Tap a year to see what changed

2345.02018(2)4.52020(2)5.02021(2)5.02023(2)5.02024(2)4.12025(7)4.72026(6)

Distribution · 23 analyzed

5
19
4
1
3
2
2
0
1
1

How They Respond to Reviews

15%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the quality of the food here; could you tell us more about the daily meal menus and how much variety there is?
  • 2Since the facility is so cozy and welcoming, what kind of daily social activities or outings do the residents participate in to stay engaged?
  • 3We noticed the nursing staff is often described as very compassionate; how do you support your team to ensure they can provide that level of attentive care?
  • 4With the recent state inspections, what specific steps is the facility taking to address past deficiencies and improve overall care standards?
  • 5How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
  • 6We saw that the management team responds to feedback from the community; how do you typically incorporate family suggestions into the facility's operations?

Personalized based on this facility's data


Key Review Excerpts

The new administration, nursing management, and staff at Othello Post Acute have been incredible. After my grandmother broke her hip in a fall, the care she received was compassionate, attentive, and professional.

Long-term resident's family · 2026★★★★★

My foster daughter has been down here for two years and I have seen her at least twice a week for every week that she has been here and I have always been very happy with the way she looked and the way that she has been cared for.

Long-term resident's family · 2024★★★★★

The facility is nice and clean. Tasty food. The rehab is outstanding and nurses are competent. The administrator here is caring and understanding.

Rehab patient · 2026★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.95hrs
OK
Registered nurses for medical care
Total Nursing
4.28hrs
OK
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WA
17.2%
Adams
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
15.5%
WA
15.2%
Adams
18.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.5%
WA
12.2%
Adams
17.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WA
95.9%
Adams
91.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.9%
Better than Avg
Here
16.9%
US
19.4%
WA
23.0%
Adams
24.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.5%
Worse than Avg
Here
90.5%
US
95.5%
WA
93.8%
Adams
95.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
81.8%
WA
87.8%
Adams
73.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.7%
Mixed vs Avgs
Here
76.7%
US
79.8%
WA
82.0%
Adams
71.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
WA
1.3%
Adams
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
2penalties
Well below state avg (17.1)
9 complaint-triggered
$8,824 in fines

Families have filed multiple complaint reports triggering 9 deficiencies, with recurring safety hazards being the most concerning pattern appearing across several surveys. The facility shows persistent issues with accident prevention, emergency preparedness, and medication management. While most deficiencies have reported correction dates, the repeated safety violations and family complaints suggest ongoing care quality concerns that warrant careful consideration during your visit.

Jan 10, 2026Routine
12
0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Sep 12, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 29, 2024Complaint
1
0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Oct 11, 2024Routine
28
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 21, 2024Complaint
1
0687Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate foot care.

Mar 27, 2024Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0024Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

Federal Penalties

Fine

Sep 12, 2025

$10,358

Fine

May 21, 2024

$8,824

Ownership & Operations

Who Operates This Facility

Owner / Operator

Othello Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Kalesta Healthcare Group

Chain Size

17 facilities nationwide

Chain avg rating: 2.3/5 · Rank 3 of 13

Ownership & Management

Owners

Kalesta Healthcare Group, LLC

Owner · Organization

100%

Clawson, Scott

Owner (parent company)

44%

Williams, Ryan

Owner (parent company)

44%

Clawson, Scott

Owner (parent company)

Key personnel

Clawson, ScottOfficer / DirectorWilliams, RyanOfficer / DirectorBerg, TracyManagerClawson, ScottManagerSanders, MarkManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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