Ossian Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
Ossian Care Center is well-regarded for its clean environment and attentive, caring staff. Because many reviews are brief, we recommend scheduling a tour to meet the leadership team directly, as they have been noted for being helpful and professional during the intake process.
Google Reviews
Google Reviews
17 reviews on Google“Ossian Care Center is generally perceived as a well-maintained facility with a caring and pleasant staff. While many reviews lack specific detail, those that do mention positive interactions with leadership and attentive care for residents, including those in memory care.”
Quality Themes
Tap a score for detailsStrengths
- Caring and pleasant nursing staff
- Well-maintained facility
- Responsive and professional leadership
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how professional and responsive the leadership team is; how often do administrators check in with families to ensure everyone is happy?
- 2Since the nursing staff is so highly regarded by others, how do you ensure that same level of caring and attentiveness is maintained during busy shift changes?
- 3We noticed there have been some recent state inspections and deficiencies noted; what specific steps is the facility taking right now to address those areas and improve care?
- 4What does a typical day look like for residents here in terms of social activities and staying engaged with the community?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 6The facility looks very well-maintained, which is great to see; how do you manage the upkeep of the resident rooms to keep them feeling like home?
Personalized based on this facility's data
Key Review Excerpts
“I went to check the facility out for my father-in-law and Eileen provided me a tour of the facilities. Eileen was great and we are hopeful that we can get my father-in-law into the facility. Overall we feel very comfortable with the leadership and care team there, facility is well maintained.”
“She was just moved to memory care with bigger brighter room.”
“Staff engages with residents and gives fabulous care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ossian Care Center has faced recurring safety and care issues across multiple surveys, with families filing complaints that led to findings of inadequate protection from abuse and neglect, as well as accident hazards. The facility shows persistent problems with fire safety systems, food handling, and resident assessments that appear across surveys from 2023 to 2026, suggesting ongoing challenges with maintaining consistent standards despite reported corrections.
Jan 22, 2026Routine12
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 21, 2024Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nov 21, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 12, 2023Routine7
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Oct 12, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 7, 2026ComplaintClean
Fed violations: 2, State violations: 1
Mar 12, 2026ComplaintClean
Fed violations: 0, State violations: 0
Feb 19, 2026InspectionClean
Fed violations: 0, State violations: 0
Jan 22, 2026InspectionClean
Fed violations: 6, State violations: 0
Dec 3, 2025OtherClean
Fed violations: 0, State violations: 0
Oct 20, 2025OtherClean
Fed violations: 1, State violations: 0
Sep 4, 2025OtherClean
Fed violations: 0, State violations: 0
Dec 30, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Ossian Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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