Oregon Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (78%)
- High RN turnover (80%)
Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · Worst in PRIME HEALTHCARE MANAGEMENT chain · No penalties on record · Very few deficiencies · Abuse citation
What this means for your family
Oregon Care Center is highly recommended for its compassionate nursing staff and effective rehabilitation services. While the building is older, the facility is well-maintained and clean, making it a reliable choice for long-term care or recovery.
Google Reviews
Google Reviews
11 reviews on Google“Oregon Care Center is highly regarded by residents and families for its compassionate staff and effective rehabilitation programs. While the facility building is noted to be aging, reviewers consistently praise the cleanliness and the genuine care provided by the nursing team.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and personable nursing staff
- Effective rehabilitation programs
- Clean and well-maintained environment
Concerns
- Aging building infrastructure (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the building has a classic, older feel; what kind of maintenance or renovation plans do you have in place to keep the facility updated and comfortable for residents?
- 2Given the current staffing levels, how do you ensure that each resident receives consistent, personalized attention throughout the day and night?
- 3I’ve read such wonderful things about your rehabilitation team; could you share how they collaborate with the nursing staff to support a resident’s recovery goals?
- 4With your focus on maintaining a clean and welcoming environment, what steps are taken to ensure the facility stays well-maintained for the 60 residents living here?
- 5How does your team handle medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?
- 6What are some of the most popular daily activities or social programs that help residents feel connected and engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“I have been a resident here since September 20th, 2024, and this is by far the best nursing home I've been to.”
“My grandfather, who is also one of my best friends, is at this facility and I can't say enough good things about the ladies who work there with him. They are always extremely personable and helpful when we are there to visit and always have great things to say about him.”
“They have the best rehab program.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
6
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents who got a urinary tract infection
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with five families filing complaints that triggered federal investigations, including serious issues with abuse protection and nursing staffing requirements. The most recurring problems involve medication management, fire safety systems, and resident care planning. While the facility corrects most deficiencies when cited, the repeated complaints and recent issues with dietary staffing and resident protection suggest ongoing challenges with consistent quality care.
Dec 4, 2025Routine9
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 6, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 21, 2024Routine3
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nov 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 21, 2024Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 2, 2024Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ownership & Operations
Who Operates This Facility
Oregon Care Center
for profit
Chain Affiliation
Prime Healthcare Management
10 facilities nationwide
Chain avg rating: 1.3/5 · Rank 4 of 11 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit primehm.com
Medicare data downloads
Original nursing home datasets
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