Olin Village
Limited public data on Olin Village. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 7 Google reviews
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What this means for your family
While some visitors find the resident community to be special, there are serious allegations regarding staff professionalism and the mishandling of mobility aids during transfers. Families should conduct a thorough on-site inspection and ask specifically about their protocols for transporting medical equipment during facility moves.
Google Reviews
Google Reviews
7 reviews on Google“Olin Village receives highly polarized feedback, with some reviewers expressing deep affection for the residents while others report severe unprofessionalism and poor management practices. One reviewer specifically highlighted a distressing experience involving the loss of essential medical equipment during a transfer.”
Quality Themes
Tap a score for detailsStrengths
- Positive resident community
- Personalized attention from ownership in some instances
Concerns
- Unprofessional staff behavior and lack of professionalism
- Improper handling of medical equipment during transfers
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the ownership is so involved here, how do you personally ensure that every staff member maintains a high standard of professionalism and care?
- 2What specific protocols do your team members follow when using medical equipment or assisting residents with transfers to ensure their safety?
- 3How do you train your staff to handle unexpected medical emergencies or changes in a resident's health during the night?
- 4We love hearing about the sense of community here; what kind of daily activities or social outings do you have planned to help residents connect?
- 5With a cozy community of 64 residents, how do you make sure each person receives the personalized attention they need for their specific daily routine?
- 6How does the management team monitor staff performance to ensure that the high level of care the owners strive for is consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“The residents are so special!!!”
“IT SUCKS,NOT ANY ONE THAT WORKS THERE IS A PROFESSIONAL IN ANY K.I.N.D, OF WAY WHAT SO EVER. NOT A SINGLE EMPLOYEE.!!!!!!! ALSO WHEN I WAS BEING TRANSFERRED TO THIS FACILITY THE OWNER PICKED ME UP, FROM ANOTHER ASSISTED LIVING FACILITY AND PHYSICAL THERAPY FACILITY!!!!!!! I HAD A BRAND NEW WHEELCHAIR AND WALKER. WHEN I WHEELED OUT TO THE JEEP CHEROKEE , SHE TOLD ME IT WAS BRAND NEW I WAS THE FIRST PERSON TO RIDE IN I , AND THAT I HAD TO LEAVE MY WHEELCHAIR AND WALKER THAT WAS BRAND NEW.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 25, 2024Follow-up
The facility failed to maintain a readily retrievable record to accurately reconcile the receipt, administration, and disposition of a controlled substance for one resident. Specifically, there were no controlled substance count sheets available for alprazolam after 09/12/24, despite the medication being documented as administered through 09/24/24.
Sep 25, 2024Follow-up
The facility failed to maintain a readily retrievable record to accurately reconcile the receipt, administration, and disposition of controlled substances. Specifically, for one resident, there were no controlled substance count sheets (CSCS) for alprazolam from 09/13/24 through 09/24/24, despite the medication being administered.
Jun 15, 2023Follow-up
The facility failed to ensure physician's orders were implemented for one resident regarding a medication to prevent constipation. Specifically, an order for docusate sodium 100mg BID was not entered into the medication administration record (MAR) and was not being administered to the resident.
Mar 3, 2022Follow-up
The facility failed to clarify medication and treatment orders with the primary care provider for a resident regarding the use of Lotrisone cream and the application of a dressing to a pressure ulcer. Specifically, the facility administered cream with instructions that differed from the physician's orders and failed to have a documented order for dressing the resident's right hip pressure ulcer.
Mar 3, 2022Follow-up
The facility failed to clarify medication and treatment orders with the primary care provider for one resident. Specifically, there was a lack of clarification regarding a cream used for fungal skin infections and the application of a dressing for a pressure ulcer.
Mar 4, 2021Complaint
The facility failed to provide a telephone for resident use in a private location. The only available telephone was located at the nurse's station in a high-traffic area where staff and residents could easily overhear conversations. Interviews with residents confirmed they were unable to have private telephone conversations due to the phone's placement.
Nov 21, 2019Follow-up
The facility failed to ensure referral and follow-up for a resident's health care needs. Specifically, Resident #7 had a physician's order for an outpatient sleep study following a hospital discharge, but there was no documentation that the study was completed.
The facility failed to administer medications as ordered for a resident. For Resident #4, the facility did not follow specific titration instructions for buspirone provided in orders from the Nurse Practitioner and Physician Assistant.
Jul 18, 2019Follow-up
The facility failed to ensure physician's orders were followed to monitor completed laboratory work for a resident. Specifically, the facility did not follow up on a low Valproic Acid level or perform a required redraw for an elevated ammonia level.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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